Emirates
Other Airlines
Long haul Fleet
Recent Awards
| Organisation / Publication | Award |
|---|---|
| Skytrax Airline Excellence Awards | Best Inflight Entertainment |
| Business Traveller Middle East Awards 2009 | Best Airline |
| Business Traveller Middle East Awards 2009 | Best Regional Airline |
| Business Traveller Middle East Awards 2009 | Best First Class |
| Business Traveller Middle East Awards 2009 | Best Frequent Flyer Programme |
| 2008 Business Traveller Asia-Pacific Awards, Hong Kong | Best Middle East/African Airline |
| World Airline Entertainment Association’s (WAEA) Avion Awards | Best In-flight Entertainment in the World – Large Airlines |
| Skytrax | Best Airline Inflight Entertainment Award |
| Business Traveller Middle East Awards 2008 | Best Airline |
| Business Traveller Middle East Awards 2008 | Best Business Class |

Onboard A380
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Emirates A380 Shower Spa
Try something completely new – our onboard Shower Spas will ensure that you arrive at your destination rejuvenated and refreshed.
Emirates A380 Private Suites
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Receive star treatment and award-winning service in your private suite, equipped with an electrically operated sliding door, a personal mini-bar, adjustable ambient lighting, and its own vanity table, mirror and wardrobe.
Every seat has a built-in massage system, with adjustable speed and intensity. Crew will convert your seat to a fully flat bed with a mattress. Each suite has a 23” television screen, allowing you to explore over 1,200 on-demand video and audio channels of our award winning ice Digital Widescreen entertainment system.
The privacy divider separating the adjoining suites in the centre row can also be lowered, allowing you to share the experience with your travel companion.
Dine-on-demand meal service, allows you to order from our a la carte menu any time you desire.
Emirates A380 First Class Social Area & onboard Lounge
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In the First Class Social Area, located at the front of the upper deck of the Emirates A380, a unique water feature together with mood lighting creates a serene ambience.
Enjoy the privacy and exclusivity of your First Class Social Area for a quick refreshment and drink or join fellow passengers from Business Class in the exclusive onboard Lounge located aft of the upper deck.
New First Class Private Suite
Emirates now offers enhanced private suites in First Class on selected aircraft*.
The new private suite is fully equipped with individual storage, a coat closet, vanity desk and personal mini bar. The extra-large seat reclines to become a fully flat bed, and the 23" wide-screen LCD screen features over 600 channels of ice entertainment.
The award winning, multilingual cabin crew provide an unprecedented level of personal service, including a la carte gourmet cuisine and an extensive wine list.
* Private suites are currently being introduced on the latest A340-500s, Boeing 777-300ER/ULRs and 777-200LRs. Not yet available on all flights.
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Long haul Fleet
Cabin Specifications
Seat Specifications
Luggage Allowance
Onboard A380
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76 fully flat seats with a 99-121cm (39" - 48") seat pitch and 47cm (18.5") seat width with aisle access from all seats. Your seat extends to form a flat bed up to 79" long. The seats include personal storage, massage features and a privacy divider. For your convenience, every seat has access to the aisle. Over 1,200 channels of ice entertainment are available on a 17" Digital widescreen TV. You will also find a built-in mini-bar in every seat, and the award-winning, multilingual cabin crew from over 100 nations is on hand to provide everything you need.
Emirates A380 Onboard Lounge
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Designed to make you feel like you’re in your very own executive club, the Lounge is exclusive space where you can stretch your legs, relax and socialize, or catch up with business.
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Emirates business class experience starts with the award winning service— cabin crew will see that you have everything you need throughout the flight. Emirates now offers a new generation of lie-flat seating in Business Class on selected aircrafts. With ample room for all passengers at 78" long when reclined, the new minipod seats include personal storage, massage features and a privacy divider. |
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Emirates Chauffeur
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Complimentary chauffeur-driven cars are available for our First and Business Class passengers in many of the cities. It’s one less thing to worry about during your travels. Upon arrival, you may need to make your way to the Emirates helpdesk to meet you driver.
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Australia United Arab of Emirates UK Italy France Germany
| Emirates (Airport office) | |
| Address | Sydney Airport Check-in area |
| Telephone | 1 300 303 777 (Emirates Reservations Centre) |
| Emirates-On-Line@emirates.com | |
| Working hours | Daily, 2 & 1/2 hours before departure of flight |
| Emirates (Town office) | |
| Address | Level 10 1 York Street Sydney NSW 2000 |
| Telephone | 1 300 303 777 (Emirates Reservations Centre) |
| Fax | +61 2 92626410 |
| Emirates-On-Line@emirates.com | |
| Working hours | Mon to Fri, 09:00 to 17:00 |
| Emirates (Airport office) | |
| Address | Check In area Melbourne Airport |
| Telephone | 1 300 303 777 (Emirates Reservations Centre) |
| Emirates-On-Line@emirates.com | |
| Working hours | Daily, 3 hrs before flight departure |
| Emirates (Town office) | |
| Address | Ground Floor 257 Collins Street Melbourne Victoria 3000 |
| Telephone | 1 300 303 777 (Emirates Reservations Centre) |
| Fax | +613 9667 0014 |
| Emirates-On-Line@emirates.com | |
| Working hours | Mon to Fri, 09:00 to 17:00 |
| Emirates (Town office) | |
| Address | Level 13 167 Eagle St Brisbane Qld 4000 |
| Telephone | 1 300 303 777 (Emirates Reservations Centre) |
| Fax | +61 7 38606055 |
| Emirates-On-Line@emirates.com | |
| Working hours | Mon to Fri, 09:00 to 17:00 Sat to Sun, Closed |
| Emirates (Town office) | |
| Address | 181 St Georges Terrace Perth 6000 Western Australia |
| Telephone | 1 300 303 777 (Emirates Reservations Centre) |
| Fax | +618 93247622 |
| Emirates-On-Line@emirates.com | |
| Working hours | Mon to Fri, 09:00 to 17:00 Sat & Sun, Closed |
| Emirates (Reservations) | |
| Address | Call Centre |
| Telephone | +971 4 2144444 (English and Arabic) |
| Fax | +971 4 2044040 |
| ekuae@emirates.com | |
| Working hours | Daily, 24 hours. |
| Emirates (Ticket Desk, Dubai Airport) | |
| Address | Dubai International Airport Terminal 1 - Departures |
| Telephone | +971 4 216 1616 (for general airport queries) |
| ekuae@emirates.com | |
| Working hours | Daily, 24 hours |
| Emirates (Ticket Office) | |
| Address |
Emirates Group Headquarters |
| Telephone | +971 4 203 3083 |
| ekuae@emirates.com | |
| Working hours | Sat to Thu, 08:00 to 21:30 Fri & public holidays, Closed |
| Emirates Travel Hub | |
| Address | Dubai Airline Centre Sheikh Zayed Rd Dubai |
| Telephone | +971 4 21 44444 (Reservations Centre - 24hrs) |
| ekuae@emirates.com | |
| Working hours | Sat to Thu, 09:00 to 18:00 Fri & public holidays, Closed |
| Emirates Travel Hub | |
| Address | Town Centre, Jumeirah 1 Dubai United Arab Emirates |
| Telephone | +971 4 21 44444 (Reservations Centre - 24hrs) |
| Working hours | Sat to Thu, 10:00 to 21:30 Fri, 14:00 to 21:30 |
| Emirates (London Reservations, booking amendments, general enquiries) | |
| Telephone | 0844 800 2777 or 0844-800 0991 (Arabic) |
| Fax | 01625 524632 |
| ekuk@emirates.com | |
| Working hours | Daily, 07:30 to 23:00 |
| Emirates (London Online Bookings Support) | |
| Telephone | 0844 800 4842 (for help with making an online booking only) |
| ekuk@emirates.com | |
| Working hours | Mon to Fri, 09:00 to 19:00 Sat, 09:00 to 17:00 Sun, closed |
| Emirates (London Airport office) | |
| Address | London Gatwick Airport North Terminal Departures Level |
| Telephone | +44 (0) 844 800 2777 / (0) 844 800 0991 (Arabic) |
| Working hours | Mon to Sun, 05:30 to 21:30 |
| Emirates (London Ticket office) | |
| Address | First Floor, Gloucester Park 95 Cromwell Road London SW7 4DL |
| Telephone | +44 (0) 844 800 2777 / (0) 844 800 0991 (Arabic) |
| ekuk@emirates.com | |
| Working hours | Mon to Fri, 09:00 to 17:30 Sat, 09:00 to 15:30 Sun, Closed |
| Emirates (Manchester Online Bookings Support) | |
|
Telephone
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+44 844 800 4842 (for help with making an online booking only) |
| Working hours | Mon to Fri, 09:00 to 19:00 Sat, 09:00 to 17:00 Sun, closed |
| Emirates (Manchester Reservations, booking amendments, general enquiries) | |
| Telephone | +44 844 800 2777 or +44 844 800 0991 (Arabic) |
| Fax | 01625 524632 |
| Emirates (Manchester Airport office) | |
| Address |
Manchester Airport |
| Telephone | +44 844 800 2777 / +44 844 800 0991 (Arabic) |
| Working hours | Mon to Sun, 09:00 to 21:00 |
| Emirates (Birmingham Online Bookings Support) | |
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Telephone
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+44 844 800 4842 (for help with making an online booking only) |
| Working hours | Mon to Fri, 09:00 to 19:00 Sat, 09:00 to 17:00 Sun, closed |
| Emirates (Birmingham Reservations, booking amendments, general enquiries) | |
| Telephone | +44 844 800 2777 or +44 844 800 0991 (Arabic) |
| Fax | 01625 524632 |
| Emirates (Birmingham Airport office) | |
| Address |
Birmingham International Airport |
| Telephone | +44 844 800 2777 or +44 844 800 0991 (Arabic) |
| Working hours | Daily, 09:00 to 16:00 and 17:30 to 20:00 |
| Emirates (Rome Airport office) | |
| Address | Terminal 3 Leonardo da Vinci Airport Fiumicino Rome |
| Telephone | +39 06 452 06070 Agencies / +39 06 452 06060 Passengers |
| Fax | +39 06 452 06083 |
| Working hours | Monday to Sunday, 09:00 - 16:30 |
| Emirates (Paris Town office) | |
| Address | 69, Boulevard Haussmann 3rd Floor 75008 Paris |
| Telephone | +33 15 305 3535 |
| Fax | +33 15 305 3525 |
| Working hours | Ticket Counter: Monday to Friday: 10.00 am – 12.45 pm / 02.00 pm – 05.30 pm Saturday & Sunday: Closed |
| Emirates (Airport office) | |
| Address | Airport Munich Terminal, Module C Level 4, Room 310 85356 Munich |
| Telephone | 01805 425652 innerhalb Deutschlands / within Germany only |
| ekgermany@emirates.com | |
| Working hours | Daily, 10:00 to 21:30 |
Information above may not be up to date, please check here for current details.
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Website: emiratesagents.com/au