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Asiana Airlines
Other Airlines
Asiana Airlines is a company that believes in being close to their customers, in greeting them with a smile as beautiful as their wings adorned with stripes of many colours. The official 5 star rated Skytrax airline is a truly luxurious experience in Business and First Class with their service constantly evolving to ensure enjoyable and comfortable travel.
Winners of the World's Best Airline Cabin Staff Award
Asiana Airlines was named winner of the World's Best Airline Cabin Staff award at the 2011 World Airline Awards in a ceremony held at the Paris Air Show. Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious and respected quality recognition of front-line product and service standards across the world airline industry. With 200 airlines featured, the awards reflect customer satisfaction levels across 38 different items of airline front-line product and service.

Asiana Airlines provides VIP lounges for first/business class passengers and Star Alliance Gold members taking international flights. In particular, business class passenger will be provided with free phone calls and facsimile service, as well as various beverages and reading materials.
First class passengers, Asiana Platinum/Diamond members, and Star Alliance Gold members can use the lounge free of charge with one companion, if they board the flight on that day.
International Flight Lounge at Incheon Airport

| Lounge | Location | Opening Hours | Facilities |
| First and Business Class Lounge | Situated besides gate #42 on the left side of the passenger terminal | 05:00 to 21:00 | PDP TV, reading materials, free local calls, Internet desks, wireless LAN, sleeping room, message machine, shoe shining machine, shower room |
| Boarding Gate Lounge | 4th Floor, near Gate #119 to the west side of the boarding gate | 06:00 to 21:00 | PDP TVs, reading materials, free local calls, Internet desks, wireless LAN, a sleeping room, massaging machines, shower room |
International flight lounge at Gimpo Airport

| Location | Opening Hours | Facilities |
| Right-hand side of the departure gate on the 3rd floor | 06:40 to 19:30 | PC room, mini bar, etc. |
International flight lounge at Gimhae Airport

| Location | Opening Hours | Facilities |
| 3rd Fl after security | From 7:00 until the last departure time of Asiana flights | PC room, self bar |

Asiana Airlines' brand-new premium service offers comfort and convenience unrivaled in the aviation world. Your journey will become more relaxing, and the business will be executed faster and more efficiently. The overall intention of our service is to provide elegance to your travel. Enjoy a comfortable and convenient service on the wing with Asiana Airlines. Asiana Airlines offers a premium service that continues from the beginning of your journey to its end.


For its new in-flight meal services, Asiana Airlines has worked in partnership with the nation’s best restaurants and experts. Healthy and premium meals by the best chefs are served.
As part of their efforts to diversify in-flight food service, menus developed jointly with La Cucina, which is Korea’s leading Italian restaurant; star chef Edward Kwon; and the Institute of Korean Royal Cuisine, which has maintained the traditions of Korea’s royal cuisine, are served on long-distance flights departing from Seoul.
Wine and beverage
Fresh and elegant, high-quality champagne, XO class cognac, fine whisky, dessert wines, and a variety of other wines and beverages are offered to round off the pleasure of a great meal.
In addition, the Asiana Tea Garden service, which offers environmentally friendly coffee (Rainforest Alliance), and selected teas, will satisfy the individual preferences of our customers.
Enviromentally-friendly coffee in association with Rainforest Alliance Asiana Airlines cares about the global environment, even in a cup of coffee.
Asiana Airlines provides the beautiful coffee in every sense of the world, as certified by Rainforest Alliance. We only serve coffee cultivated using environmentally-friendly farming methods that forgo the use of agricultural chemicals and insecticides.
Enjoy the beauty of real coffee to the fullest with beautiful people of Asiana Airlines.
AmenitiesFor a more pleasant and comfortable trip, Asiana Airlines will provide you with lightweight and warm comforter sets (mats, comforters and pillows) at your request on US and EU routes. Asiana Airlines also offers a Traveler’s Kit with Bvlgari cosmetics and various toiletries for your convenience.
The soft and warm pajamas Asiana provides will relieve your fatigue on long-distance flights, and make you feel at home. The world’s best noise canceling headsets provide you with a better movie-watching and listening experience.
Washrooms on all routes are equipped with premium cosmetics and cotton towels, and soft and warm woolen blankets, stationeries, letter pads and emergency medical kits are fully prepared.
Please enjoy a comfortable and luxurious trip with the premium services prepared for First Class customers of Asiana Airlines.


To offer unique Korean meal services, Asiana Airlines has always offered Korean dishes like bibimbap, not only on flights departing from Korea but also on flights departing from overseas.
Diverse western meals are offered with premium services and a comfortable mood, as well as Chinese menus, Japanese menus and diverse snack options. You can also enjoy premium champagnes carefully selected by the world’s top sommeliers, diverse wine selections from France, North America and Germany, and various other beverages.
At A330-300, the newly introduced flight, you can enjoy coffee options such as Italian espresso, and eco-friendly coffees that are RA certified.
Amenities
For a pleasant and comfortable trip, Asiana Airlines provides Traveler’s Kits with premium brand cosmetics and various toiletries on US, EU and Australian routes. To relieve your fatigue on long-distance flights, Asiana Airlines provides comforter sets (mats, comforters and pillows) for Oz Quadra Smartium, a new bed-type seat that unfolds to a full 180 degree reclining position starting in August.
Asiana Airlines’ world-leading in-flight services will be upgraded even further, as improvements to blankets, toilet supplies and headsets are scheduled in 2011.
We offer slippers, eye patches and earplugs for your relaxation on business trips, and provide stationery, letter pads and emergency medical kits at your request.

| Sydney | |
| Address | Level 6, 75 Castlereagh Street, SYDNEY NSW 2000 AUSTRALIA |
| Telephone No. | 61-2-9767-4343 |
| Fax No. | 61-2-9767-4344 |
| Bangkok | |
| Address | 18th FL,Ploenchit Center,2 Sukhumvit Road Klongtoey,BANGKOK |
| Telephone No. | 66-2-263-8333 |
| Fax No. | 66-2-263-8398 |
| Singapore | |
| Address | 133 New Bridge Road #20-09/10 Chinatown Point |
| Telephone No. | 65-6225-3866 |
| Fax No. | 65-6227-0250 |
| Beijing | |
| Address | Regional Headquarters, China 12F.,TOWER A, GATEWAY B/D, NO 18 XIAGUANGLI DONGSANHUAN BEILU CHAOYANG DISTRICT, BEIJING 100027, P.R.C. |
| Telephone No. | 86-10-8451-0101 |
| Fax No. | 86-10-8460-9588 |
| Shanghai | |
| Address | 2F., RAINBOW HOTEL 2000, YANAN ROAD (WEST), SHANGHAI, P.R.CHINA 200051 |
| Telephone No. | 86-10-8451-0101 |
| Fax No. | 86-21-6270-3167 |
| Guangzhou | |
| Address | Room 906,South Tower,World Trade Center,371-375,Huanshi East Road,Guangzhou |
| Telephone No. | 86-10-8451-0101 |
| Fax No. | 86-20-8760-4108 |
| Hong Kong | |
| Address | SUITES1210-11,12/F, TOWER2 THE GATEWAY,25CANTON ROAD ,HARBOUR CITY, TSIMSHATSUI,HONG KONG |
| Telephone No. | 852-2523-8585 |
| Fax No. | 852-2524-6152 |
| Tokyo | |
| Address | Sanno Park Tower 4F 2-11-1 Nagatacho, Chiyoda-ku, Tokyo, 100-6104, JAPAN |
| Telephone No. | 81-3-6268-8580 |
| Fax No. | 81-3-6268-8558 |
| London | |
| Address | Terminal House,52 Grosvenor Gardens,London,SW1W 0AU |
| Telephone No. | 44-20-7304-9900 |
| Fax No. | 44-20-7304-9907 |
| Frankfurt |
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| Address | Rossmarkt 12 60311 Frankfurt am Main |
| Telephone No. | 49-69-9210-190 |
| Fax No. | 49-69-9210-1929 |
| Los Angeles | |
| Address | 3530 Wilshire Blvd. Suite 1700 Los Angeles, CA 90010 |
| Telephone No. | 1-213-365-4500 |
| Fax No. | 1-213-365-9630 |
| San Francisco | |
| Address | 575 Market St., Suite 2050 San Francisco, CA 94105 |
| Telephone No. | 1-415-267-4200 |
| Fax No. | 1-415-543-3996 |
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