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British Airways
Other Airlines
Club World Business Class provides customers with the opportunity to make their time their own. From the calm of the lounges to the comfort of their own cocooned environment on board, they have the personal space, privacy and flexibility needed to sleep, work or simply relax as they choose.
The fully-flat bed stretches to six foot (182cm) when fully flat and to six feet six inches (201cm) in the Z position. The seat can be reclined to the position of choice making it more comfortable than ever.
With delicious menu and flexible dining options, personal in-flight entertainment systems with over 200 on demand entertainment options and an attentive crew providing discrete service, travelling in Club World delivers a special experience.
Introducing British Airways New Airbus A380
From 28th October 2014, British Airways will operate an A380 between London and Singapore 3 times per week to bringing you quieter, more spacious cabins whist taking comfort to a whole new level.
The new A380’s are already in service between London Heathrow and Hong Kong, Johannesburg, Los Angeles, and soon Washington DC (from 1 September),
Skytrax
Business Traveller Awards 2009
Best Business Class Airline
British Airways First Class epitomises the highest echelon of impeccable service, attention to detail and elegant surroundings. Everything has been designed around the customers' needs to ensure they enjoy a seamless journey from start to finish.
Your British Airways First Class Experience Includes:
On-board elegance
Your First suite is a haven of style and comfort where sophisticated and contemporary British design meet impeccable service and attention to detail. Whether you want to unwind or get down to business, you'll find you're equally well equipped.
First Class travellers enter a different world where personal service and attention to detail define the journey, from check-in through to the final destination - a world where every seat along the way is first class. Book a return ticket in First departing from Sydney to London and enjoy a complimentary limousine transfer in a Jaguar to and from Sydney Airport.
Book now to begin your journey in comfort and style.
A whole world of entertainment awaits you with:
A world of calm and tranquility. Relax and recharge your batteries before the flight in one of our elegant departure lounges, stocked with fine wines and drinks, refreshments, and a range of business facilities for when you need to work. You're also invited to the Concorde Room - our most luxurious lounge, exclusive to London Heathrow Terminal 5 and New York JFK Terminal 7, with discreet booths, full waiter service, private cabanas and a state-of-the-art business suite. On arrival into London Heathrow Terminals 3 and 5, step off the plane and into the Arrivals lounge to freshen up and get ready for the day ahead. Facilities include more delicious dining options, showers and a clothes-pressing service.
British Airways is working with Elemis, the acclaimed British spa and skincare brand, to offer you exclusive treatments and skin-therapies in some airport lounges.
Developed by the world-renowned Noella Gabriel, Elemis brings you a new concept in travel spa and skin-therapies to awaken your senses and refresh you during your journey. A complimentary 15 minute treatment menu is available if you are travelling in our First or Club World cabins or you are a Gold card member flying longhaul, when you use British Airways lounges at London Heathrow and New York.
Nobody likes to queue... so don't.
More baggage than you can carry.
Your very own private concierge
You can experience the latest Club World cabin on all our Boeing 747, Boeing 777 and Airbus A380 aircraft. The original, award-winning Club World cabin featuring the world's first fully flat bed is fitted on our Boeing 767 aircraft.
Luggage Allowance
Check In
Online - at ba.com up to 24 hours before your flight departs – choose your seat and print your boarding pass.
Mobile - logon to ba2go.com using your internet–enabled mobile phone to check in wherever you are.
Airport kiosk - use our quick and easy check–in kiosks at the airport.
If you are travelling with bags, take them to one of the Fast Bag Drop desks when you arrive at the airport, then speed through Fast Track security to our lounges.
Check in at a kiosk
If you are unable to check in online you can save time at the airport by using one of our check-in kiosks, available at selected locations. Choose your seat and print off your Boarding Pass then take your baggage to a Fast Bag Drop desk.
There is a dedicated check-in area at London Heathrow Terminal 5 for Club World customers, located in Zone H. You can also choose to check in at a dedicated Club World desk, where available.
Lounges
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On Board
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Cabin Specifications
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Airbus A380 Cabin Specifications
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Luxury wash bag
Your wash bag contains everything you need to feel totally invigorated on the flight including, Elemis in-flight skincare products, toothbrush, toothpaste, eye mask, earplugs and comfy flight socks.
Your seat, your bed, your space
Stretch out in total comfort and privacy on our luxurious bed with the following features:
In-flight Dining
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Club World's menu is designed by the British Airways Taste Team made up of the world's top chefs, restaurateurs and food critics. The Taste Team meet regularly to discuss, create and develop Club World dishes. Members include:
The Club World menu combines the finest local and international produce in a range of exquisite dishes, from contemporary to classic. To accompany your meal, take advantage of our imaginatively selected and expertly sourced wine cellar, stocked with old and new world wines.
Club Kitchen
Feeling a little peckish? Help yourself in-between meals to a selection of tasty snacks and beverages from the on-board Club Kitchen including:
Entertainment
*AVOD is available on all Boeing 747s and longhaul Boeing 767s and is currently being fitted to the majority of our Boeing 777 fleet.
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Arrivals lounges
If you are arriving into London Heathrow Terminal 5 and London Gatwick why not enjoy a complimentary well-being treatment at the Elemis Travel Spa while the valet service presses your suit, ensuring you leave looking as good as you feel.
Extras
Area
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Contact number
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Address/email/ website link
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Opening hours
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Reservations and general enquiries
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0844 493 0 787 (from the UK) |
N.A | Daily 06:00-20:00 |
Flight arrival and
departure information |
0844 493 0 777 (from the UK) |
N.A | Daily 06:00-20:00 |
Area
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Contact number
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Address
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Opening hours
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Reservations and general enquiries
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1300 767 177 | N.A | 09:00-17:30 EST Monday - Friday |
Customer Relations and
Baggage Claims |
Fax:+44 (0) 17 8788 3195 | Alternatively, post to: British Airways Customer Relations (S506) PO Box 5619 Sudbury, Suffolk CO10 2PG United Kingdom |
Area
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Contact number
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Address/email/ website link
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Opening hours
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Reservations & general enquiries
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Tel.:+43 (1) 79 567 567 | N.A | 09:00-18:00 Monday-Friday, 09:00-14:00 Saturday |
Customer Relations
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Fax: +49 421 5575 516 | British Airways Customer Relations Postfach 28 61 18 D-28361 Bremen |
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Tracing lost baggage
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Tel: +43 1 7007 36343 Vienna only |
N.A. | |
Baggage claims
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Fax: +49 421 557 5516 | N.A. |
Area
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Contact number
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Address
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Opening hours
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Reservations and general enquiries
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Tel: +33 0825 825400 (0.15€/mn) | British Airways 28365 Bremen Germany |
9:00 - 18:00 Monday - Friday 9:00 - 14:00 Saturday |
Customer Relations
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Tel: +33 0825 892 892 (0.15€/mn) or 01 42 94 73 21 Fax: 01 42 94 73 20 |
British Airways Relations Clientèle BP 70038 F-75362 Paris Cedex 08 |
14:00 - 17:00 Monday - Friday |
Baggage Claims
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Fax:+44 (0) 17 8788 3195 | Roissy CDG: Tel: 0800 18 10 00 (from France) Tel: +33 170 0386 20 -21 Fax: +33 170 038 664 Nice: Tel: +33 04 93 21 42 09 Fax: +33 04 93 21 3654 Lyon: Fax: +33 04 722 287 20 Marseille: Tel: +33 442 10 51 72 or Tel: +33 442 143 014 Fax: +33 442 105 169 Toulouse: Tel: +33 05 61 71 27 60 Fax: +33 561 165 198 Bordeaux: Tel: +33 05 56 34 58 83 Fax: +33 05 56 34 58 72 |
Area
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Contact number
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Address/email/ website link
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Opening hours
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Reservations and general enquiries
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Tel: 01805 - 266 522 (01805-BOOK BA), €0.14 per minute |
N.A. | 09:00-18:00 Monday-Friday, 09:00-14:00 Saturday |
Customer Relations
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Tel: 01805 663967 €0.14 per minute Fax: 01805 - 000 067 €0.14 per minute |
British Airways Customer Relations Postfach 286118 28361 Bremen |
09:00 - 17:00 Monday - Friday |
Tracing lost baggage
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Tel: 01805-003255 €0.14 per minute Fax: +39-02-9532 7256 |
British Airways c/o OBX Via Pape Giovanni XXIII, 37 20090 Rodano MI Italy Tel: 01805-003255 €0.14 per minute Fax: +39-02-9532 7256 |
09:00 - 20:00 Monday - Sunday |
Baggage claims
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Fax: +49 40 598 065 | British Airways Baggage claims Hamburg Airport Terminal 1 22335 Hamburg Germany |
Area
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Contact number
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Address/email/ website link
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Opening hours
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Reservations and general enquiries
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Tel: 199 71 22 66 (when calling from Italy) | N.A. | 09:00-18:00 Monday-Friday, 09:00-14:00 Saturday |
Customer Relations
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Fax: +39 06 52492756 | British Airways Customer Relations, Viale Città d'Europa 681, 00144 Rome |
Our offices are not open to the public |
Tracing lost baggage
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Tel: 199 125 128 (when calling from Italy) Fax: +39 02 58580074 |
British Airways c/o OBX Via Pape Giovanni XXIII, 37 20090 Rodano MI Italy Tel: 01805-003255 €0.14 per minute Fax: +39-02-9532 7256 |
09:00 - 18:00 Mon - Fri 09:00 - 14:00 Sat |
Baggage claims
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Fax: +39 06 52492756 | N.A. |
Area
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Contact number
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Address
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Opening hours
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Reservations and general enquiries
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+ 65 66221747 | N.A. | 08:30-17:30 Monday-Friday |
Travel Shops
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N.A. | 15 Cairnhill Road #06-05 Cairnhill Place Singapore 229650 |
09:00-18:00 Monday-Friday |
Flight arrival and departure
information |
+65 65424422 | N.A. | |
Customer Relations and
Baggage Claims |
Fax: +44 (0) 17 8788 3195 | Alternatively, post to: British Airways Customer Relations (S506) PO Box 5619 Sudbury, Suffolk CO10 2PG United Kingdom |
Area
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Contact number
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Address/email/ website link
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Opening hours
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Reservation and
general enquiries |
Tel: +420 239 000 299 Fax: +420 239 000 288 |
N.A. | 09:00 - 17:00 Monday - Friday |
Ticket Office
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N.A. | Ruzyne Airport Departure Hall Terminal 1 North 160 08 Prague 6 Czech Republic |
07:00 - 18:00 Monday - Sunday |
Customer
Relations |
Fax: +420 239 000 288 | British Airways Customer Relations Stefanikova 22 811 05 Bratislava Slovakia |
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Tracing lost
baggage |
Tel: +420 220 114 483 Fax: +420 220 113 626 |
N.A. | |
Baggage Claims
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Fax: +420 239 000 288 |
British Airways Please quote your ten digit |
Information above may not be up to date, please check here for current details.
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Website: speedbirdclub.com/au or www.ba.com