Etihad Airways
Other Airlines
Etihad Airways is a national airline based in Abu Dhabi, United Arab Emirates, operating routes to the Middle East, Europe, Asia, the Indian subcontinent and North America. Its main base is Abu Dhabi International Airport. Etihad Airways is a member of the Arab Air Carriers Organization.
Etihad Airways’ Pearl Business Class was voted ‘Best International Business Class’ at the 2009 Skytrax Awards. And it’s not hard to see why.
Etihad’s Pearl Business Class brings new levels of service, comfort and hospitality to the Business Class cabin – so why not change your customers to the best?
The award-winning seats turn into fully flat beds, giving their guests over six feet of comfort on long-haul routes. Etihad’s inflight entertainment is secondto- none, offering 41cm (16") personal TV screens with the latest on-demand entertainment. Dine anytime with an a la carte and kitchen menu with the personal attention of the onboard Food & Beverage Manager throughout the flight. Guests can also enjoy a personal chauffeur service at selected Etihad destinations.
History
Etihad Airline was established in 2003 and started operations on November 13, 2003. It is wholly owned by the Government of Abu Dhabi. Etihad Airways has been rated four star by Skytrax. In December 2004 it won the 'World's Leading New Airline Award' at the 11th World Travel Awards in Barbados.Etihad Airways is a national airline based in Abu Dhabi, United Arab Emirates, operating routes to the Middle East, Europe, Asia, the Indian subcontinent and North America. Its main base is Abu Dhabi International Airport. Etihad Airways is a member of the Arab Air Carriers Organization.
Intercontinental Fleet
Accolades:
Here are some of the features that you can expect onboard the world’s best airline: 
Key Destinations
Price Guide
*Above prices are gross, return fares inclusive of taxes and surcharges.
*Subject to change with currency fluctuation and base level changes.

Etihad is officially the Best Airline First Class, for the second year running.
Etihad is here to consistently offer you the best possible flying experience. That’s why they are proud to announce our Diamond First Class has recently been voted Best Airline First Class and Best First Class Catering in the 2011 Skytrax Awards. When you slide back the doors to your private suite you’ll discover why. Stretch out in total comfort on a designer leather seat, complete with massager, that unfolds to a sumptuous fully-flat bed. Dine on the finest international cuisine, served by our Food & Beverage Manager. Enjoy world-class entertainment on one of the biggest screens in the sky. And as part of their commitment to product innovation, Etihad will soon be introducing internationally acclaimed onboard Chefs too.
Etihad Airways has also won the 2010 Skytrax the Best Airline First Class, Best First Class Seat, Best First Class Catering Awards! The annual awards by Skytrax are based on surveys with more than 17 million passengers, carried out over 10 months.
Etihad Airways is a national airline based in Abu Dhabi, United Arab Emirates, established in 2003 and started operations on November 13, 2003 to the Middle East, Europe, Asia, the Indian subcontinent and North America. Its main base is Abu Dhabi International Airport. It is wholly owned by the Government of Abu Dhabi.
While You Fly
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| Diamond First Class Suite |
Diamond First Class |
Pearl Business Class (flat bed) |
Pearl Business Class (seat) |
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Individual suites, higher levels of comfort and more personal space than ever before... |
A luxurious fully flat bed, with a spacious 1-2-1 layout and our Inspired Service concept... |
Enjoy the World’s Best Business Class as voted by Skytrax, with a superbly equipped flat bed... |
Discover a style and space like no other, in the World’s Best Business Class... |
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| Availability | Specific flights on our A340-600s | A340-500s, A330-200s, B777s and certain A340-600s |
Our wide-bodied aircraft: A340-500, A340-600, A330-200 and B777s | Our narrow-bodied aircraft: A319 and A320s |
| Etihad Chauffeur |
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| Lounge access | Worldwide Lounges | Worldwide Lounges | Worldwide Lounges | Worldwide Lounges |
| The seat | Perfectly flat, 6 ft 10”, extra wide bed, in your own personal suite | Luxurious 6ft 8” flat bed cocooned in a privacy shell | A privacy shell, 6 ft 1 inch full flat bed and direct aisle access from every seat | Relax in a spacious seat with 49 inch pitch and generous recline |
| Inspired dining | • Your own Food and Beverage Manager. • A la carte or ‘Kitchen Anytime’ options. • Five star dining with fine wines. |
• Your own Food and Beverage Manager. • A la carte or ‘Kitchen Anytime’ options. • Five star dining with fine wines. |
• Your own Food and Beverage Manager. • A la carte or ‘Kitchen Anytime’ options. • Five star dining with fine wines. |
• Your own Food and Beverage Manager. • A la carte or ‘Kitchen Anytime’ options. • Five star dining with fine wines. |
| Personal E-BOX system with 600 hours of on-demand entertainment |
• 23 inch, cinematic widescreen • Noise canceling headsets |
• 23 inch screen • Noise canceling headsets |
• 15 inch screen • Noise canceling headsets |
• 10.7 inch screen • Noise canceling headsets |
| Connectivity | • In-seat power sockets • iPod/audio/ethernet connectivity |
• In-seat power sockets • Audio/ethernet connectivity |
• In-seat power sockets • Audio/ethernet connectivity |
• In-seat power sockets • Audio/ethernet connectivity |
| Extra features | • Changing Room • Sliding doors for complete privacy • Upholstered in Poltrona Frau leather • Dine with another guest • Personal mini-bar • Personal wardrobe • Inbuilt massage • Cotton sheets, cosy blankets, full-sized pillows and sleeper suit |
• Rotates 180 degrees for face to face dining or meetings • Personal mini-bar • Personal wardrobe • Inbuilt massage • Cotton sheets, cosy blankets, and full-sized pillows |
• Inbuilt massage • Luxury blankets and pillows • Mood lighting to ease jet lag |
• Luxury blankets and pillows • Mood lighting to ease jet lag |
| Major awards | • New suite launched in August 2009 | • Leading First Class - World Travel Awards Middle East • 2009 Airline with Best First Class Service in the World |
• Business Traveler magazine Best business class - Skytrax awards 2009 • Best business class service - Business Traveler USA |
• Best Business Class - Business Traveller Middle East awards 2009 |
| Reviews | The amazing thing about this new first class, other than the fact that it comes only three years after the last first class was introduced, is how it had improved on an already outstanding product. Business Traveller, UK | The seat is as excellent as ever. What has improved from previous experiences is the confidence of the staff, and their professionalism. Firmly recommended. Business Traveller |
Delightful. The menu is varied and served on-demand. The design of the self-contained chairs makes it feel like you are the only person on the flight. Business Traveller Africa |
From door to door, Etihad Airways offers an impressively strong business class experience which certainly lives up to the hype. AME Info |
Etihad Chauffeur
Etihad Chauffeur, the premium limousine service, creates a unique door-to-door experience for Diamond First and Pearl Business guests
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Diamond First and Pearl Business guests receive door-to-door luxury limousine service, complete with a personal chauffeur
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Door-to-door service Diamond First and Pearl Business guests receive door-to-door luxury limousine service, complete with a personal chauffeur
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| Country | To-From Airport | Distance |
| UAE | Abu Dhabi International Airport |
anywhere in the Emirates. |
| UK | London Heathrow Airport Manchester Airport |
Pearl Business Guests: Limited up to 100 miles driven distance. Diamond First Guests: Up to 150 miles. |
| USA | New York JFK Airport Chicago ORD Airport |
up to 70 miles driven distance to and from the airport (New York, New Jersey and Connecticut) up to 70 miles driven distance to and from the airport |
| Thailand | Bangkok Suvarnabhumi Intl Airport | up to 60 kms driven distance to and from the airport |
| Ireland | Dublin Airport | up to 50 kms driven distance to and from the airport. |
| Germany | Frankfurt & Munich Airports | up to 50 kms driven distance to and from the airport. |
| Canada | Toronto Lester B. Pearson Airport | up to 50 kms driven distance to and from the airport. |
| Australia | Sydney Airport Brisbane Airport Melbourne Airport |
up to 50 kms driven distance to and from the airport. (No transfer between Sydney airport terminals) up to 60 kms driven distance to and from the airport. up to 80 kms driven distance to and from the airport. |
| France | Charles De Gaulle Intl Airport | Diamond First Guest: up to 100km within Ile de France Pearl Business Guest: up to 60km within Ile de France |
| Switzerland | Geneva Airport | up to 60 kms driven distance to and from the airport |
| Russia | Domodedevo International Airport | within Moscow Ring Road (MKAD) to and from the airport |
| China | Beijing International Airport | up to 50 kms driven distance to and from the airport |
| Singapore | Changi International Airport | within Singapore City and Sentosa Island to and from Changi International Airport. |
*Terms and Conditions apply
Luggage Allowance
When travelling Diamond First Class with Etihad, guests are entitled to a 40kg check-in baggage allowance. Diamond First Class guests are allowed to carry on two pieces of baggage with a combined weight of up to 12kg.
Pearl Business Class travellers are entitled to a 30kg check-in baggage allowance and are allowed to carry on two pieces of baggage with a combined weight of up to 12kg.
Maximum weight for check-in luggage is 32kg per item.
Clubs & Lounges
Loyalty Programs

| Sydney, Australia | |
| Office Address: | Level 36, Aurora Place, 88 Phillip St, NSW 2000, Sydney, Australia |
| Office: | + 61 (0)2 8024 7200 |
| Reservations and Ticketing: | 1800 998 995 |
| Brisbane, Australia | |
| Office Address: | Lvl 24, AMP Place, 10 Eagle St, Brisbane QLD, 4000, Brisbane, Australia |
| Office: | +61 (0)7 3303 8714 |
| Reservations and Ticketing: | 1800 998 995 |
| Melbourne, Australia | |
| Office Address: | Level 40, 140 William Street, Melbourne VIC 3000, Melbourne, Australia |
| Office: | +613 9607 8337 |
| Reservations and Ticketing: | 1800 998 995 |
| Etihad Airways, Head Office - Abu Dhabi, UAE | |
| Office Address: | P.O.Box 35566, New Airport Road, Abu Dhabi, United Arab Emirates |
| Office: | +971 2 511 0000 |
| Fax: | +971 2 505 8111 |
| Call Centre: | [Within the UAE: 800 2277] [Outside the UAE: +971 2 599 0844] |
| Munich, Germany | |
| Office Address: | Palais am Jakobsplatz, Oberanger 34-36, Post Code 80331, Munich, Germany |
| Business Hours: | 9 am-6 pm (Mon-Fri) |
| Office: | +49 89 44 23 88 88 |
| Reservations and Ticketing: | +49 89 44 23 88 88 |
| Fax: | +49 89 44 23 88 89 |
| Call Centre: | 0180-5005400 (within Germany) |
| London, United Kingdom | |
| Office Address: | 200 Hammersmith Road, Post Code W6 7DL, London, United Kingdom |
| Business Hours: | 9 am – 5.30 pm (Mon-Fri), Closed Sat-Sun. |
| Office: | +44 (0) 208 735 6700 |
| Reservations and Ticketing: | +44 (0) 800 731 9384 |
| London Heathrow, United Kingdom | |
| Office Address: | Room 1010, D''Albiac House, Heathrow Airport, Hounslow, Middlesex TW6 1SD, London, United Kingdom |
| Business Hours: | 8 am-8 pm (Mon-Sun) |
| Office: | +44 (0) 800 731 9384 |
| Reservations and Ticketing: | +44 (0) 800 731 9384 |
| Geneva, Switzerland | |
| Office Address: | 6, Rue Klèberg, Post Code CH-1201, Geneva, Switzerland |
| Business Hours: | 9am-5.30pm (Mon-Fri) |
| Office: | +41 22 906 90 40 |
| Reservations and Ticketing: | +41 22 906 90 40 |
| Fax: | +41 22 906 90 49 |
| Paris, France | |
| Office Address: | 27 Rue de Berri, Post Code 75 008, Paris, France |
| Business Hours: | 10:00 to 12:30 and 14:00 to 17:00 (Mon-Fri) |
| Office: | +33 (0) 1 47 42 20 00 (9:00 to 17:30 - Mon-Fri) |
| Reservations and Ticketing: | +33 (0) 1 47 42 20 00 (9:00 to 17:30 - Mon-Fri) |
| Fax: | +33 (0) 1 47 42 20 01 |
| Moscow, Russia | |
| Office Address: | 9 Zemlyanoy Val, REGUS CITYDEL, 4th Floor, Office 4018, Moscow, Russia |
| Business Hours: | Monday to Friday 09:00 - 17:30 |
| Office: | +7 495 645 3707 |
| Fax: | +7 495 967 9700 |
| Dublin, Ireland | |
| Office Address: | Dublin, Ireland |
| Office: | +353 1 871 6401 |
| Fax: | +353 1 871 6382 |
| Call Centre: | 1800 Etihad (1800 384423) |
| Milan, Italy | |
| Office Address: | Corso Garibaldi 86, Post Code 20121 Milano, Milan, Italy |
| Office: | +39 02 62 69 49 04 |
| Fax: | +39 02 62 69 49 04 |
| Call Centre: | +39 02 65 38 83 |
| Johannesburg, South Africa | |
| Office Address: | Four Commerce Square, 39 Rivonia Road (corner Helling), Sandhurst, Sandton, P.O. Box 55598, Northlands 2116, Johannesburg, South Africa |
| Business Hours: | 8:30am - 5pm (Mon to Fri) |
| Office: | +27 11 3439140 |
| Reservations and Ticketing: | +27 11 3439140 |
| Fax: | +27 11 268 0247 |
Information above may not be up to date, please check here for current details.
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Website: etihad.com