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Qantas
Other Airlines
Qantas is the world's second oldest airline. It was founded in the Queensland outback in 1920 and is Australia’s largest domestic and international airline. Qantas is recognised as one of the world's leading long distance airlines, having pioneered services from Australia to North America and Europe.
The Qantas story is inextricably linked with the development of civil aviation in Australia. It begins with fragile biplanes carrying one or two passengers in open cockpits and progresses to the new Airbus A380s flying some 450 people half way around the world in a day.
But, it is a story of human endeavor, not just machines. A few determined individuals overcame formidable obstacles to establish the Queensland and Northern Territory Aerial Services Ltd (QANTAS). Supported by committed staff and loyal customers, the airline persevered through war and peace to serve the nation and build an enterprise. The Qantas story is about the people who have created its exciting and productive history - its staff, its customers and the excellence of its business partners and key suppliers...
The Qantas Group employs approximately 36,000 people and offers services across a network covering 151 destinations in 38 countries – 58 in Australia and 93 in other countries (including those covered by codeshare partners) in Australia, Asia and the Pacific, the Americas, Europe and Africa.
The future holds many challenges for Qantas - maintaining safe operations and world class product standards while building a viable and competitive position long term for the airline.
Key A380 Destinations
Two of the world's leading airlines are forming a global partnership. Qantas and Emirates fly 14 times a day from Australia to Dubai, and provide 'one-stop' access to 65 destinations across Europe, the Middle East and North Africa. They offer the largest shared A380 network, exceptional lounges here and abroad and award-winning service -a truly aligned travel experience.
Together, Qantas and Emirates offer one of the most comprehensive international networks in the world. Flying through Dubai on Qantas and Emirates' 98 A380 and B777 flights per week from Adelaide, Brisbane, Melbourne, Perth and Sydney, you can then connect to more than 65 cities in Europe, the Middle East and North Africa. This includes seven daily A380 services to London Heathrow, and daily A380 flights to Paris, Rome, Munich, Amsterdam, Manchester and Moscow - a total of over 800 flights per week.
Frequent Flyers:
The new partnership with Emirates will mean more flights and more choice for every Qantas Frequent Flyer. You can earn and use points when flying on the Emirates network. Which means you can use your Qantas points to buy an Emirates flight and vice versa. You'll also earn Status credits on many Emirates flights, as long as you have a QF flight number on your ticket. Eligible members will be able to use Emirates Lounges across Australia, Europe, Asia, North Africa and the Middle East. However, you cannot use Qantas Frequent Flyer points to upgrade Emirates bookings and vice versa.
You can book flights with points right now using Points Plus Pay and Any Seat Award. You'll also be able to book Classic Awards on Emirates flights across the globe.
Lounge Access:
Eligible Skywards Members and Qantas Frequent Flyers as well as travellers in premium cabins will have access to Emirates and Qantas Lounges.
This includes access to Emirates' First Class and Business Class Lounges in Concourse A in Dubai Terminal 3 and Qantas' award-winning First Lounges in Sydney and Melbourne, as well as Qantas and Emirates Lounges in Australia, Europe, the Middle East and Africa.
Dubai Connection:
Qantas flights through Dubai will use Emirates' Concourse A in Terminal 3, purposefully designed for A380 aircraft and the first facility of its kind anywhere in the world.
A brand new, state-of-the-art facility, Concourse A includes expansive First and Business lounges that run the length of the Concourse, with direct boarding from the lounges to the Concourse's 20 gates.
The Concourse also offers great duty free shopping opportunities, dining, a spa, and a floor dedicated to hotel accommodation.
Baggage Allowance:
Your overall baggage allowance will be the same on Qantas and Emirates (with the exception of sporting goods and infant allowances).
Baggage allowances for bookings made from 26 February 2013 will be aligned with Emirates' ticketed checked baggage allowances for all flights between Australia, Europe, the Middle East, North Africa and Asia. This includes additional Frequent Flyer and Qantas Club allowances.
Chauffeur Drive Service:
For First and Business travellers, your journey starts from the moment you leave your front door with our new complimentary Chauffeur Drive service.
Eligible customers can now add Chauffeur Drive to their existing bookings for selected Qantas international flights.
Membership Levels
Three membership tiers above the entry Bronze level – Silver, Gold and Platinum. Members can move up to the next level by accumulating the required Status credits (in addition to normal program points) which can be earned each time they fly on an eligible flight with Qantas, Jetstar, oneworld alliance airlines and Air Pacific (flights must include a minimum of four eligible flights with a Qantas, QantasLink or Jetstar flight number, each year). Each membership level offers particular privileges, including higher priority check-in, baggage allowances and, for Platinum and Gold members, complimentary Qantas Club membership. Eligible Frequent Flyer members also have access to oneworld lounges. The higher the membership status, the greater the privileges including additional points when flying on all Qantas, British Airways and American Airlines flights.
Booking Award Flights
Call 13 11 31 (Australia), 0800 101 500 (New Zealand) and +61 3 9658 5302 (outside Australia and New Zealand). An additional assisted award booking fee of 2,500 points per person applies to bookings made via the phones.
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The Qantas A380 The new Qantas A380 is on sale now for selected flights from Sydney and Melbourne to Los Angeles. The Qantas A380 is also on sale for selected flights from Sydney to Singapore and London for travel from mid January 2009... |
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FirstEnjoy the freedom of luxury - Your complete Qantas travel experience extends from reservation to destination... |
International BusinessWhether you are flying for business or pleasure you have the flexibility to choose how you spend your time... |
Domestic BusinessWe take all your business needs on board with extra privacy and space to relax or catch up on work... |
Cabin Specifications
Seat Specifications
Luggage Allowance
Dining
Entertainment
Clubs & Lounges
Extras
Intercontinental A380 Fleet
Cab Specifications
Seat Specifications
Transfers/ Chauffeur
Dining
Entertainment
Clubs & Lounges
Qantas First Class Lounges in Sydney and Melbourne:
The much-anticipated Qantas First Lounges are now open at Sydney and Melbourne international airports, and have recently been awarded Best Lounge In The Worlde by Skytrax.
Designed by Qantas Creative Director Marc Newson, the Lounges are exceptional retreats offering unsurpassed levels of comfort, service and luxury, complete with day spa, restaurant, library, private work suites and concierge service.
Learn more about the award winning First Class lounge in Sydney.
Business Class:
Extras
For Information and Reservations Anywhere in Australia | |
Flights | 13 13 13* |
Qantas Holidays - for holiday packages | 13 14 15^ |
Hotels | 1800 893 844# +61 (2) 9304 7020# |
Arrivals and Departures | 13 12 23* |
* Open 24 hours, 7 days a week
^ Open 8.30am-6.30pm Mon to Fri, 9am-5pm Sat AEST
# Open 8.30am-6.30pm Mon-Fri, 9am-5pm Sat AEST
City
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Address
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Phone
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Johannesburg | 2nd Floor, Grosvenor Corner 195 Jan Smuts Ave Parktown North Open hours: 8.30am-4pm Mon to Fri |
Telephone Sales^ +27 11 441 8550 |
+ IDD code for your country
^ Open hours: 8.30am-5pm, Mon to Fri. After hours, calls may be diverted to Australia.
Country
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Address
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Phone
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Argentina | 27th Floor Torre Catalinas Plaza 900 Avenida Madero Buenos Aires Open hours: 9am-1pm and 2pm-5pm Mon to Fri |
+54 (11) 4114 5800 |
Brazil | Alameda Santos 700 - 9th Floor Cerqueira Cesar 01418-100 Sao Paulo Open hours: 9am-1pm and 2.30pm-6pm Mon to Fri |
+55 (11) 3145 8181 0800 772 6827 (0800 7 QANTAS)^ |
Canada | Open hours: 24 hours, 7 days a week | 1 800 227 4500 |
Chile | Dateline LTDA# Isidora Goyenechea 2934 Office 301 Las Condes Santiago Open hours: 9am-1pm and 3pm-5pm Mon to Fri |
Telephone Sales +56 2 232 9562~ |
Mexico | Open hours: 24 hours, 7 days a week | +1 880 227 4500* |
USA | Open hours: 24 hours, 7 days a week Customers in the US who are deaf or who have a hearing or speech impairment can call via the National Relay Service by dialling 711, 24 hours a day, 7 days a week. The Communication Assistants at the National Relay Service will assist customers by contacting Qantas Airways on 1 800 227 4500. | 1 800 227 4500 |
+ IDD code for your country
# Qantas representative
^ This is a local number and can only be dialled from within the country and outside the Sao Paulo metropolitan area.
* Long distance call charges may apply
~ Telephone Sales operating hours are 9am-6pm Monday to Friday
City
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Address
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Phone
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Bali | Ground Floor Grand Bali Beach Hotel Sanur Beach Open hours: 8.30am-5pm Mon to Fri |
Travel Centre +62 361 288 331 |
Bangkok | Tour East (Thailand)# 21st Floor, Charn Issara Tower I 942/160-163 Rama 4 Road Silom, Bangkok Open hours: 8.30am-5pm Mon to Fri |
Telephone Sales^ +66 (2) 627 1701 Travel Centre +66 (2) 236 2800 |
Beijing | Unit 7-8, 10/F West Tower, Twin Towers B-12 Jianguomenwai Dajie Chaoyang District Open hours: 9am-5pm Mon to Fri |
Telephone Sales 800 819 0089** Travel Centre +86 10 6567 9006 |
Ho Chi Minh City | HT&T Travel Vietnam# 92-4 Ly Tu Trong, District 1, Open hours: 8am-12noon and 1.30pm-5pm Mon to Fri, 8am-12noon Sat |
+848 910 5373 |
Hong Kong | 24/F Jardine House 1 Connaught Place Central, Hong Kong Open hours: 9am-5pm Mon to Fri 9am-12.45pm Sat |
Telephone Sales^ +852 2822 9000 Travel Centre +852 2822 9090 |
Jakarta | Menara Bank Mandiri Building 11th Floor JL.M.H Thamrin No.5 Open hours: 9am-5pm Mon to Fri (Ticketing Office) 8.30am-5pm Mon to Fri (Reservations) |
+62 21 230 0277 |
Kuala Lumpur | Telephone Sales^ +60 3 6279 5033 |
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Manila | HT&T Travel Philippines# 10th Floor Salustiana D Ty Towers 104 Paseo de Roxas Legaspi Village, Makati City Open hours: 8.30am-5pm Mon to Fri |
+63 2 812 0607 |
Mumbai | 2nd Floor, Godrej Bhavan Home Street, Fort Mumbai 400001 Open hours: 9am-1.15pm and 2.30pm-5.30pm Mon to Fri |
+91 22 2200 7440 |
Seoul | HT&T Travel Korea# 15th Floor Soonhwa Building 5-2 Soonhwa-Dong Chung-Ku Open hours: 9am-6pm Mon to Fri, 9am-12noon Sat |
+82 2 777 6871 |
Shanghai | Room 3202, 32F K Wah Centre 1010 Huai Hai Middle Road Open hours: 9am-5pm Mon to Fri |
Telephone Sales 800 819 0089** Travel Centre +86 21 6145 0188 |
Singapore | 15 Cairnhill Road #06-05 Cairnhill Place Singapore 229650 Open hours: 9am-6.30pm Mon to Fri |
Telephone Sales^ +65 6415 7373 |
Surabaya | Hyatt Regency Hotel, 5th Floor Jl Basuki Rachmat No.106-128 Surabaya 60271 Open hours: 8.30am-5pm Mon to Fri, 8.30am-12.30pm Sat |
Telephone Sales +62 21 230 0277 Travel Centre +62 31 545 2322 |
Taipei | HT&T Travel Taiwan# 10F-6 No.106 Chang-An West Road Taipei 103 Open hours: 9am-5pm Mon to Fri |
+886 2 2559 0508 |
Tokyo | Open hours: 9am-5pm Mon to Fri except national holidays | Telephone Sales^ 03 6833 0700 Callers within Tokyo 0120 207 020 (Toll free) Outside Tokyo/Kanto areas* |
+ IDD code for your country
* Toll free number in Japan are not accessible from mobile phones. Mobile phone callers call +81 (3) 6833 0700.
#Qantas representative
** Toll free number in China
^ Telephone Sales operating hours:
Bangkok - 8.30am-5pm Mon to Fri.
Hong Kong - 8.30am-6.30pm Mon to Fri, 8.30am-2pm Sat, 8.30am-12noon Sun and Public Holidays.
Japan - 9am-5.30pm Mon to Fri. After hours, calls may be diverted to Australia.
Kuala Lumpur - All calls are diverted to Australia. Open 24 hours, 7 days a week. Local call costs apply.
Singapore - All calls are diverted to Australia. Open 24 hours, 7 days a week. Local call costs apply.
Tokyo - 9am-5pm Mon to Fri.
City
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Address
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Phone
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Amsterdam | Open hours: 9.30am-5.30pm Mon to Fri | +31 (20) 5829499 |
Athens | British Airways# Themistokleous 1 166-74 Glyfada Open hours: 9am-5pm Mon to Fri |
+30 801 115 6000 |
Belgium | Open hours: 9am-6pm Mon to Fri | +32 2 745 4499 |
Belgrade | QA Travel Aviation# Knez Mihajlova 30 Open hours: 8am-4pm Mon to Fri |
+381 11 2639 166 |
Copenhagen | Open hours: 9am-6pm Mon to Fri^ | +46 8 791 5922 |
Frankfurt | Open hours: 9am-6pm Mon to Fri, After hours, calls may be diverted to Australia. |
01 805 250 620* +49 421 557 5540 |
Geneva | Discover Australia# 13, rue Chantepoulet Open hours: 9am-6pm Mon-Fri, Sat by appointment. |
+41 (0) 22 906 12 12 |
Helsinki | OY Tradimex AB# Museokatu 25b, 1st Floor Open hours: 9am-4pm Mon to Fri |
358 9 4777 6610 |
Ireland | 00 353 1 407 3278 | |
Ljubljana | QA Travel Aviation# Trstenjakova 1a Open hours: 9am-4pm Mon to Fri |
+386 1 436 0298 |
London | Open hours: 24 hours, 7 days a week | 0845 7 747 767 +44 208 600 4300 |
Madrid | Movac International# Ramirez de Arellano, 17-5a planta 28043 Madrid Open hours: 9am-2.30pm and 3.30pm-6pm Mon to Fri |
+34 91 542 1572 |
Oslo | Open hours: 9am-6pm Mon to Fri^ | +46 8 791 5922 |
Paris | Open hours: 9am-6pm Mon to Fri | 0811 980 002* |
Rome | Open hours: 9am-5pm Mon to Fri | 848 350 010* |
Stockholm | Open hours: 9am-6pm Mon to Fri^ | +46 8 791 5922 |
Vienna | BFS Touristik GMBH # Opernring 1/R/8 A-1010 Open hours: 9am-5pm Mon to Fri |
+43 (0) 1 587 7771 |
Zurich | Open hours: 9am-5pm Mon to Fri | +41 (0) 22 567 5161 |
+ IDD code for your country
* This is a local number and can only be dialled from within the country.
# Qantas representative
^ Available for travel agencies and rebooking enquiries for passengers en-route. For new bookings, contact your local travel
agent.
City
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Address
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Phone
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Bahrain | Kanoo Travel Agency# Kanoo Tower PO Box 45, Manama, Bahrain Open hours: 8.30am-1pm and 3.00pm-6pm Sun to Thu, 8am and 4pm Sat |
+973 1722 0743 |
Dubai | Dnata# Ground Floor Dnata Travel Centre Sheikh Zayed Road Dubai Open hours: 9am-6.30pm Sat to Thu |
+971 4316 6652 |
Abu Dhabi | Omeir Travel# Omeir Building Sheikh Khalifa Street PO Box 267 Abu Dhabi Open hours: 8am-1pm and 4.30pm-7.30pm Sat-Thu |
+971 2611 8664 |
Amman | Hashweh Corporation# PO Box 850322 Suweifeh Amman 11185 Open hours: 9am-5pm Sat-Thu |
+962 6586 2288 ext 2 |
+ IDD code for your country
# Qantas representative
City
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Address
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Phone
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Apia | Polynesian Airlines# NBF Building, Level 1 Beach Road |
+ 685 21261 or + 685 21525 |
Auckland | Qantas House Ground Floor 191 Queen Street Open hours: 24 hours, 7days a week |
Telephone Sales +64 9 3578900 0800 808 767 (outside of Auckland area) |
Christchurch | Telephone Sales 0800 808 767 |
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Nadi | Arrival Concourse Nadi Airport Open hours: 8am-5pm Mon to Fri |
+679 672 2880 |
Norfolk Island | Burnt Pine Travel# Taylors Road Open hours: 9am-5pm Mon, Tues, Thu, Fri, 9am-12.30pm Wed, Sat |
+6723 22195 |
Noumea | Le Village Rue de Verdun Open hours: 8am-3pm Mon to Fri |
+687 28 6546 |
Papeete | Shop 44, 2nd Floor Vaima Centre, Plazza Basse Boulevard Pomare Open hours: 8am-5pm Mon to Fri, 8am-11am Sat |
+689 43 0665 |
Port Moresby | 1st Floor, Credit House Cuthbertson Street Open hours: 8am-5pm Mon to Fri |
+675 308 3200 |
Port Vila | Air Vanuatu# Air Vanuatu House Rue de Paris Open hours: 7.30am-5pm Mon to Fri, 8am-11.30am Sat |
+678 23848 |
Queenstown | Queenstown Telephone Sales 0800 808 767 |
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Rotorua | Telephone Sales 0800 808 767 |
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Suva | Colonial Building Victoria Parade Open hours: 8am-5.30pm Mon to Fri |
+679 331 1833 |
Wellington | Telephone Sales 0800 808 76 |
+ IDD code for your country
# Qantas representative
Information above may not be up to date, please check here for current details.
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Qantas Frequent Flyer Program
Over 7 million members
Reward members for flying & shopping with over 400 partners including oneworld partner airlines, cars, hotels and much more
Website: www.qantas.com