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Singapore Airlines
Other Airlines
Singapore Airlines has evolved into one of the most respected travel brands around the world.
Singapore Airlines has one of the world's youngest fleet in the air, a network spanning five continents, and the Singapore Girl as the symbol of quality customer care and service. Customers, investors, partners, and staff — everyone expects excellence of Singapore Airlines.
Long-haul Fleet
Latest Awards
The repeat awards that Singapore Airlines has been winning over the years encompass categories such as in-flight entertainment, food and beverages, ground services, safety and company management. The awards reflect the Airline’s philosophy to constantly innovate and keep pace with the changing tastes and preferences of consumers.
2015 Awards
Wanderlust Travel Award (UK)
2014 Awards
Global Traveler (USA)
SIA inducted into Global Traveler’s “Hall of Fame” (2013)
Premier Traveler Magazine (US)
Business Traveler USA 2014
2013 Awards
Business Traveller (Asia Pacific) 2013:
Telegraph ‘Ultras’ Travel Awards (UK)
Cellars in the Sky Awards (UK)
Wanderlust Travel Award 2013 (UK)
2012 Awards
Singapore Airlines won the award for World's Best Economy Class and Best Economy Class Onboard Catering. It also ranked third as World's Best Airline behind Qatar Airways and Asiana Airlines and runner up in the Best First Class Cabin and Best First Class Seats categories behind Etihad Airways.
2011 Awards
Singapore Airlines was named the World's Best Business Class Airline for customer Product and Service Quality at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.
The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards are the global benchmark of airline excellence.
The runners-up in this Best Business Class Airline categorywere Qatar Airways taking 2nd place in the category, ahead of Etihad Airways in 3rd position.
Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious quality recognition of front-line product and service standards for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels across 38 different items of airline front-line product and service.
2010 Awards
Singapore airlines won 2010 Skytrax Best Business Class Seat and Best Cabin Staff Awards, and maintained its position as number two airlines in the world.
2009 Awards
For the 8th consecutive year, Singapore Airlines was inducted into the Travel Hall of Fame in the TTG Travel Awards 2009. In the Skytrax World Airline Survey Awards 2009, it was named the airline with the “Best First and Business Class”.
Exclusively available onboard the Singapore Airlines A380
The Singapore Airlines Suites, exclusively available onboard the A380, provide a privileged few with their very own haven of tranquility.
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An unprecedented level of privacy Each cabin features sliding doors and window blinds, offering you the freedom to decide on the level of privacy you prefer. Even the leather and wood finishes have been designed in soothing natural hues to enhance the sense of serenity. The premium cabin has also been laid out to offer more stowage space for your cabin baggage and personal items, and a full length wardrobe – all within easy reach. |
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New Boeing 777-300ER and Selected Boeing 777-300 aircraft.
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A journey unlike any other... The ergonomically sculpted head rest and seat cushions further enhance the comfort of the new First Class seat. The seat back cushions now provide better lumbar support and the seat pan offers a comfortable cradled seating position. The outer walls of the seating area have also been extended and curved to offer ample privacy. |
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Your luxurious bed awaits... An additional mattress topper has been added to the crisp linen, fluffy pillows and plush duvet to create an even better sleeping experience. Passengers are also able to lounge more comfortably in bed mode with our signature plush padded headboard. |
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A harmonized lighting environment... In-depth research was carried out with lighting experts to develop not only a stylish reading light, but one that also provides a conducive environment for reading or working. In addition to reading lights, the seat features ambient lighting, which not only accentuates the seat design but also serves as a night light in a dimmed cabin. |
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A gourmet restaurant at your favourite seat... Choose from a selection of gourmet masterpieces created by our International Culinary Panel of world-renowned chefs, and accompanied by wines carefully selected to delight the discerning palate. Enjoy sumptuous offerings served on exquisitely patterned tableware designed by Givenchy. Take a break with our enhanced snack menu offering savoury and sweet selections, along with some of the finest gourmet coffee. |
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An unforgettable entertainment experience... Enjoy a truly immersive experience on the most advanced in-flight entertainment system available in the air today. Features include a 24-inch LCD screen with 1080p full HD resolution, the award-winning Bose QuietComfort 15 noise-cancellation headphones and an innovative yet intuitive touch screen interface. In-seat power, USB and HDMI ports are all available allowing you to turn your seat into your own unique cinematic experience or work as you please. |
New Business Class Available on Singapore Airlines' new Boeing 777-300ER aircraft.
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Thoughtfully designed around you... The seat offers greater recline at 132 degrees and features an improved ergonomic seat cushion. There are 2 new sitting positions created (the Lazy-Z & Sundeck) for more comfort and flexibility in lounging. |
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Indulgent comfort for a restful sleep... The seat flips down into a 28-inch wide full-flat bed, at 78 inches in length. It boasts improved bed padding and cushioned headboard for enhanced comfort in both sleeping and lounging positions. |
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Ample stowage space within your reach... A side console specially designed to stow your laptop and tablets is conveniently located within reach in both seat and bed mode. Located near this stowage area are in-seat power supply, eXport, HDMI and USB ports to connect and charge your smartphones, laptops and other personal devices. |
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Epicurean experience... Enjoy finest restaurant-style setting and culinary service at 30,000 ft. Each menu, specially created by our International Culinary Panel of celebrated chefs from around the globe, is sure to appeal to the discerning epicure within you. Indulge in full table service, complete with contemporary designer tableware from Givenchy. And should you wish, your table may be adjusted to varying heights, allowing you to dine in absolute comfort. |
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Wider, Sharper, Smarter... An 18-inch wide HD resolution LCD screen and noise-cancellation headphones provides countless hours of entertainment as you travel in comfort. Coupled with our intuitive touch screen interface, navigating through our wide array of captivating entertainment options has never been easier. |
New Business Class Available on Singapore Airlines' A380, A340-500 and Boeing 777-300ER aircraft.
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The finest details Settle your reading glasses in a snug storage compartment and stow your hand-carry bags within easy reach. You will also find additional storage space cleverly integrated into the seating area. |
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Our new Business Class is the most spacious the world has ever seen, with the largest seat and fully-flat bed in its class. These new cabin products are fitted on Singapore Airlines Boeing 777-300ER, A380 and A340-500. | ||
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Long-haul Fleet
Cabin Specifications
Seat Specifications
Luggage Allowance
Class of Travel | Singapore Airlines and SilkAir Flights to and from all other destinations |
Singapore Airlines flights to and from the US and Brazil |
Suites/First Class | 50 kg | 2 pieces x 32kg each |
Business Class | 40 kg | 2 pieces x 32kg each |
Economy Class | 30 kg | 2 pieces x 23 kg (US) 2 pieces x 32 kg each (Brazil) |
Extras
Redeem Your Miles:
You can easily check how many points are required on SIA website, https://www.singaporeair.com/saa/en_UK/Account/RedeemMiles.jsp login and click on 'Redeem Miles', then click on 'Redeem Calculator' on the left. It will give you how many miles required to buy a ticket or upgrade.
The KrisFlyer miles required for your booking may differ, depending on the flight, airline, booking class, cabin class and aircraft type.
Operating Hours: 24 Hour service 7 Days a week |
Phone: 13 10 11 Fax: +612 9262 7285 |
reservations enquiries: | au_reservations@singaporeair.com.sg |
Operating Hours: 24 Hour service 7 Days a week |
Phone: 0844 800 2380 Fax: 020 8563 6753 |
For customers dialing from outside the UK: | 0044 208 961 6993 |
Email: | uk_reservations@singaporeair.com.sg |
Singapore Airlines Service Centre | |
Address: | 290 Orchard Road #02-38/39 The Paragon Singapore 238 859 |
Airport Office | |
Address: |
Changi Airport Terminal 2 Unit 026-023/024 Departure Hall Singapore 918141 |
Operating Hours: | Daily: 0600 hours to 0030 hours |
Baggage Office | |
Address: | Baggage Services (Baggage Tracing/Lost & Found) Level 1, Arrival Hall Passenger Terminal Building 2 Changi Airport Singapore 819829 |
Phone: | 1800-2244243 |
Fax: | 65424486 |
Telex: | SINLLSQ |
Operating Hours: | Daily: 0700 hours to midnight |
Contact Centre (Reservations) | |
Phone: | +65 6223 8888 (24 hours) |
Information above may not be up to date, please check here for current details.
Back to airlines contact list
Frequent Flyer program called KrisFlyer
Website: www.singaporeair.com