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Singapore Airlines
Other Airlines
Singapore Airlines has evolved into one of the most respected travel brands around the world.
Singapore Airlines has one of the world's youngest fleet in the air, a network spanning five continents, and the Singapore Girl as the symbol of quality customer care and service. Customers, investors, partners, and staff — everyone expects excellence of Singapore Airlines.
Long-haul Fleet
- A380, A340-500, B777, B747
Latest Awards
The repeat awards that Singapore Airlines has been winning over the years encompass categories such as in-flight entertainment, food and beverages, ground services, safety and company management. The awards reflect the Airline’s philosophy to constantly innovate and keep pace with the changing tastes and preferences of consumers.
2015 Awards
Wanderlust Travel Award (UK)
- Top Worldwide Airline (7th consecutive year)
2014 Awards
Global Traveler (USA)
- Best Airline in South East Asia 2014
- Best Business Class
- Best Business Class seat
SIA inducted into Global Traveler’s “Hall of Fame” (2013)
Premier Traveler Magazine (US)
- Best Overall Airline in the World
- Best First Class service in the World
Business Traveler USA 2014
- Best Overall Airline in the World (24th time)
- Best First Class Service in the World
- Best Business Class to Asia
- Best Economy Class Service in the World
- Best Trans-Pacific Business Class
2013 Awards
Business Traveller (Asia Pacific) 2013:
- Best Airline (22nd consecutive year)
- Best Asia-Pacific Airline
- Best First Class
- Best Business Class
- Best Economy Class
Telegraph ‘Ultras’ Travel Awards (UK)
- Best Cabin Crew
Cellars in the Sky Awards (UK)
- Best Business Class Sparkling, Charles Heidsieck Brut Reserve, NV, France
- Best Business Class cellar
Wanderlust Travel Award 2013 (UK)
- Top Worldwide Airline (6th consecutive year, 11th time in the awards 12-year history)
2012 Awards
Singapore Airlines won the award for World's Best Economy Class and Best Economy Class Onboard Catering. It also ranked third as World's Best Airline behind Qatar Airways and Asiana Airlines and runner up in the Best First Class Cabin and Best First Class Seats categories behind Etihad Airways.
2011 Awards
Singapore Airlines was named the World's Best Business Class Airline for customer Product and Service Quality at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.
The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards are the global benchmark of airline excellence.
The runners-up in this Best Business Class Airline categorywere Qatar Airways taking 2nd place in the category, ahead of Etihad Airways in 3rd position.
Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious quality recognition of front-line product and service standards for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels across 38 different items of airline front-line product and service.
2010 Awards
Singapore airlines won 2010 Skytrax Best Business Class Seat and Best Cabin Staff Awards, and maintained its position as number two airlines in the world.
2009 Awards
For the 8th consecutive year, Singapore Airlines was inducted into the Travel Hall of Fame in the TTG Travel Awards 2009. In the Skytrax World Airline Survey Awards 2009, it was named the airline with the “Best First and Business Class”.
To find the best business class fare on Singapore Airlines , visit the first and business class specialist FirstClass.com.au or email travel@firstclass.com.au
SUITES
Exclusively available onboard the Singapore Airlines A380
The Singapore Airlines Suites, exclusively available onboard the A380, provide a privileged few with their very own haven of tranquility.
Luxuriate in the largest ever seat; a lavish armchair hand-stitched by master Italian craftsmen Poltrona Frau. At up to 35-inches across, your seat is unsurpassed in comfort and space and features a 23 inch LCD screen.
Or for the first time ever, experience the pleasure of sleeping on a standalone bed; not one converted from a seat. Along with our signature turn-down service, fine linen and full-sized pillows, you are assured of restful slumber.
With only 12 extraordinary suites, the Singapore Airlines Suites is truly a class that is yours alone.
An unprecedented level of privacy
Each cabin features sliding doors and window blinds, offering you the freedom to decide on the level of privacy you prefer. Even the leather and wood finishes have been designed in soothing natural hues to enhance the sense of serenity.
The premium cabin has also been laid out to offer more stowage space for your cabin baggage and personal items, and a full length wardrobe – all within easy reach.
A cabin unlike any other
Whether discussing business, or sharing a relaxing moment, the Singapore Airlines Suite is exceptionally accommodating, with a soft leather chaise lounge across from the armchair and a large dining table.
Everything required to do business, or enjoy KrisWorld is easily accessible, including a multi-port with power supply, headphone connection, USB ports and more.
FIRST CLASS
New Boeing 777-300ER and Selected Boeing 777-300 aircraft.
A journey unlike any other...
The ergonomically sculpted head rest and seat cushions further enhance the comfort of the new First Class seat. The seat back cushions now provide better lumbar support and the seat pan offers a comfortable cradled seating position.
The outer walls of the seating area have also been extended and curved to offer ample privacy.
Your luxurious bed awaits...
An additional mattress topper has been added to the crisp linen, fluffy pillows and plush duvet to create an even better sleeping experience.
Passengers are also able to lounge more comfortably in bed mode with our signature plush padded headboard.
A harmonized lighting environment...
In-depth research was carried out with lighting experts to develop not only a stylish reading light, but one that also provides a conducive environment for reading or working. In addition to reading lights, the seat features ambient lighting, which not only accentuates the seat design but also serves as a night light in a dimmed cabin.
A gourmet restaurant at your favourite seat...
Choose from a selection of gourmet masterpieces created by our International Culinary Panel of world-renowned chefs, and accompanied by wines carefully selected to delight the discerning palate. Enjoy sumptuous offerings served on exquisitely patterned tableware designed by Givenchy.
Take a break with our enhanced snack menu offering savoury and sweet selections, along with some of the finest gourmet coffee.
An unforgettable entertainment experience...
Enjoy a truly immersive experience on the most advanced in-flight entertainment system available in the air today. Features include a 24-inch LCD screen with 1080p full HD resolution, the award-winning Bose QuietComfort 15 noise-cancellation headphones and an innovative yet intuitive touch screen interface.
In-seat power, USB and HDMI ports are all available allowing you to turn your seat into your own unique cinematic experience or work as you please.
BUSINESS CLASS
New Business Class Available on Singapore Airlines' new Boeing 777-300ER aircraft.
Thoughtfully designed around you...
The seat offers greater recline at 132 degrees and features an improved ergonomic seat cushion. There are 2 new sitting positions created (the Lazy-Z & Sundeck) for more comfort and flexibility in lounging.
Indulgent comfort for a restful sleep...
The seat flips down into a 28-inch wide full-flat bed, at 78 inches in length. It boasts improved bed padding and cushioned headboard for enhanced comfort in both sleeping and lounging positions.
Ample stowage space within your reach...
A side console specially designed to stow your laptop and tablets is conveniently located within reach in both seat and bed mode. Located near this stowage area are in-seat power supply, eXport, HDMI and USB ports to connect and charge your smartphones, laptops and other personal devices.
Epicurean experience...
Enjoy finest restaurant-style setting and culinary service at 30,000 ft.
Each menu, specially created by our International Culinary Panel of celebrated chefs from around the globe, is sure to appeal to the discerning epicure within you.
Indulge in full table service, complete with contemporary designer tableware from Givenchy. And should you wish, your table may be adjusted to varying heights, allowing you to dine in absolute comfort.
Wider, Sharper, Smarter...
An 18-inch wide HD resolution LCD screen and noise-cancellation headphones provides countless hours of entertainment as you travel in comfort. Coupled with our intuitive touch screen interface, navigating through our wide array of captivating entertainment options has never been easier.
New Business Class Available on Singapore Airlines' A380, A340-500 and Boeing 777-300ER aircraft.
Indulge in space
The unrivalled space between each seat, providing you direct access to the aisle, is a hallmark of our unique 1-2-1 forward facing cabin layout.
Our new Business Class seat – the widest in its class 20 - 30 inches – invites you to be reacquainted with the joys of relaxing on your favourite sofa.
Designed with a contemporary colour scheme and enhanced by intelligent mood lighting, your surroundings exude an aura of unmistakable sophistication.
Stretch out and unwind
Your most spacious seat unfolds to reveal the largest ever full-flat bed in business class, offering plenty of room to stretch out and enjoy a rejuvenating night's rest.
Drift off into a restful sleep, surrounded by light duvet, larger pillows and fresh linen - sweet dreams are just around the corner.
Your office in the sky
All the conveniences you would expect in an office are provided for in a centralized, all-in-one business panel, which includes an in-seat power supply and USB ports.
And when it is time to unwind, a wide array of captivating entertainment options from KrisWorld await on an impressive 15.4-inch wide LCD screen.
The finest details
Settle your reading glasses in a snug storage compartment and stow your hand-carry bags within easy reach. You will also find additional storage space cleverly integrated into the seating area.
Our new Business Class is the most spacious the world has ever seen, with the largest seat and fully-flat bed in its class. These new cabin products are fitted on Singapore Airlines Boeing 777-300ER, A380 and A340-500.
Medium-Haul Business Class
On new A330-300 and selected Boeing 777-300 aircraft.
Unwind in our inclined-flat seats, each exquisitely upholstered in premium leather. With adjustable seat presets, headrests and lumbar support, you will arrive at your destination feeling completely rejuvenated.
Business Class on the A340-500
The Singapore Airlines A340-500 symbolises the ultra long-haul travel experience – a standard for non-stop travel that offers greater convenience, space, comfort and time-savings for the business traveller. The aircraft is fitted with 100 of our new award-winning Business Class seats, combining enhanced personal space, functionality and leading edge innovation.
Find out more
Business Class on the Boeing 777-200ER
Beyond a simple business class seat, the seat gives you unparalleled comfort, from multiple seating positions to a comfortable sleeping bed at an angle of 8 degrees. When the armrests are lowered, it also provides extra space to allow you more freedom to work, relax or sleep.
The seats are forward facing and fitted with adjustable screen dividers, which means improved privacy and personal space when working, relaxing, or sleeping. If you wish to work onboard, every seat has its own AC laptop power supply.
Long-haul Fleet
- A380, A340-500, A330-300, B777
- Average age: 3 years (A380), 7 years (A340 and B777)
Cabin Specifications
- A380: 60 forward facing seats with a 1 - 2 - 1 configuration or 86 on the all Business Class upper deck
Seat Specifications
- A380: 193cm (76") fully flat bed, 89cm (35") seat width and 140cm (55") seat pitch
Luggage Allowance
Class of Travel
Singapore Airlines and
SilkAir Flights to and from
all other destinations
Singapore Airlines flights
to and from the
US and Brazil
Suites/First Class
50 kg
2 pieces x 32kg each
Business Class
40 kg
2 pieces x 32kg each
Economy Class
30 kg
2 pieces x 23 kg (US)
2 pieces x 32 kg each (Brazil)
Extras
- Member of the Star Alliance
- Frequent Flyer program called KrisFlyer
- Over 1000 entertainment options and audio-video on demand
- Menus designed by International Culinary Panel
Loyal Program - Krisflyer
Redeem Your Miles:
You can easily check how many points are required on SIA website, https://www.singaporeair.com/saa/en_UK/Account/RedeemMiles.jsp login and click on 'Redeem Miles', then click on 'Redeem Calculator' on the left. It will give you how many miles required to buy a ticket or upgrade.
The KrisFlyer miles required for your booking may differ, depending on the flight, airline, booking class, cabin class and aircraft type.
To find the best business class fare on Singapore Airlines , visit the first and business class specialist FirstClass.com.au or email travel@firstclass.com.au
SUITES
Exclusively available onboard the Singapore Airlines A380
|
The Singapore Airlines Suites, exclusively available onboard the A380, provide a privileged few with their very own haven of tranquility.
|
|||
|
An unprecedented level of privacy Each cabin features sliding doors and window blinds, offering you the freedom to decide on the level of privacy you prefer. Even the leather and wood finishes have been designed in soothing natural hues to enhance the sense of serenity.
The premium cabin has also been laid out to offer more stowage space for your cabin baggage and personal items, and a full length wardrobe – all within easy reach. |
|||
|
FIRST CLASS
New Boeing 777-300ER and Selected Boeing 777-300 aircraft.
|
|
|
A journey unlike any other... The ergonomically sculpted head rest and seat cushions further enhance the comfort of the new First Class seat. The seat back cushions now provide better lumbar support and the seat pan offers a comfortable cradled seating position. The outer walls of the seating area have also been extended and curved to offer ample privacy. |
|
|
Your luxurious bed awaits... An additional mattress topper has been added to the crisp linen, fluffy pillows and plush duvet to create an even better sleeping experience. Passengers are also able to lounge more comfortably in bed mode with our signature plush padded headboard. |
|
|
A harmonized lighting environment... In-depth research was carried out with lighting experts to develop not only a stylish reading light, but one that also provides a conducive environment for reading or working. In addition to reading lights, the seat features ambient lighting, which not only accentuates the seat design but also serves as a night light in a dimmed cabin. |
|
|
A gourmet restaurant at your favourite seat... Choose from a selection of gourmet masterpieces created by our International Culinary Panel of world-renowned chefs, and accompanied by wines carefully selected to delight the discerning palate. Enjoy sumptuous offerings served on exquisitely patterned tableware designed by Givenchy. Take a break with our enhanced snack menu offering savoury and sweet selections, along with some of the finest gourmet coffee. |
|
|
An unforgettable entertainment experience... Enjoy a truly immersive experience on the most advanced in-flight entertainment system available in the air today. Features include a 24-inch LCD screen with 1080p full HD resolution, the award-winning Bose QuietComfort 15 noise-cancellation headphones and an innovative yet intuitive touch screen interface. In-seat power, USB and HDMI ports are all available allowing you to turn your seat into your own unique cinematic experience or work as you please. |
BUSINESS CLASS
New Business Class Available on Singapore Airlines' new Boeing 777-300ER aircraft.
|
|
|
Thoughtfully designed around you... The seat offers greater recline at 132 degrees and features an improved ergonomic seat cushion. There are 2 new sitting positions created (the Lazy-Z & Sundeck) for more comfort and flexibility in lounging. |
|
|
Indulgent comfort for a restful sleep... The seat flips down into a 28-inch wide full-flat bed, at 78 inches in length. It boasts improved bed padding and cushioned headboard for enhanced comfort in both sleeping and lounging positions. |
|
|
Ample stowage space within your reach... A side console specially designed to stow your laptop and tablets is conveniently located within reach in both seat and bed mode. Located near this stowage area are in-seat power supply, eXport, HDMI and USB ports to connect and charge your smartphones, laptops and other personal devices. |
|
|
|
Epicurean experience... Enjoy finest restaurant-style setting and culinary service at 30,000 ft. Each menu, specially created by our International Culinary Panel of celebrated chefs from around the globe, is sure to appeal to the discerning epicure within you. Indulge in full table service, complete with contemporary designer tableware from Givenchy. And should you wish, your table may be adjusted to varying heights, allowing you to dine in absolute comfort. |
|
|
Wider, Sharper, Smarter... An 18-inch wide HD resolution LCD screen and noise-cancellation headphones provides countless hours of entertainment as you travel in comfort. Coupled with our intuitive touch screen interface, navigating through our wide array of captivating entertainment options has never been easier. |
New Business Class Available on Singapore Airlines' A380, A340-500 and Boeing 777-300ER aircraft.
|
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|
||||||
|
||||||
|
The finest details Settle your reading glasses in a snug storage compartment and stow your hand-carry bags within easy reach. You will also find additional storage space cleverly integrated into the seating area.
|
||||||
| Our new Business Class is the most spacious the world has ever seen, with the largest seat and fully-flat bed in its class. These new cabin products are fitted on Singapore Airlines Boeing 777-300ER, A380 and A340-500. | ||
|
||
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||
|
Long-haul Fleet
- A380, A340-500, A330-300, B777
- Average age: 3 years (A380), 7 years (A340 and B777)
Cabin Specifications
- A380: 60 forward facing seats with a 1 - 2 - 1 configuration or 86 on the all Business Class upper deck
Seat Specifications
- A380: 193cm (76") fully flat bed, 89cm (35") seat width and 140cm (55") seat pitch
Luggage Allowance
| Class of Travel | Singapore Airlines and SilkAir Flights to and from all other destinations |
Singapore Airlines flights to and from the US and Brazil |
| Suites/First Class | 50 kg | 2 pieces x 32kg each |
| Business Class | 40 kg | 2 pieces x 32kg each |
| Economy Class | 30 kg | 2 pieces x 23 kg (US) 2 pieces x 32 kg each (Brazil) |
Extras
- Member of the Star Alliance
- Frequent Flyer program called KrisFlyer
- Over 1000 entertainment options and audio-video on demand
- Menus designed by International Culinary Panel
Loyal Program - Krisflyer
Redeem Your Miles:
You can easily check how many points are required on SIA website, https://www.singaporeair.com/saa/en_UK/Account/RedeemMiles.jsp login and click on 'Redeem Miles', then click on 'Redeem Calculator' on the left. It will give you how many miles required to buy a ticket or upgrade.
The KrisFlyer miles required for your booking may differ, depending on the flight, airline, booking class, cabin class and aircraft type.
Singapore Airlines
Australia
| Operating Hours: 24 Hour service 7 Days a week |
Phone: 13 10 11 Fax: +612 9262 7285 |
| reservations enquiries: | au_reservations@singaporeair.com.sg |
UK
| Operating Hours: 24 Hour service 7 Days a week |
Phone: 0844 800 2380 Fax: 020 8563 6753 |
| For customers dialing from outside the UK: | 0044 208 961 6993 |
| Email: | uk_reservations@singaporeair.com.sg |
Singapore
| Singapore Airlines Service Centre | |
| Address: | 290 Orchard Road #02-38/39 The Paragon Singapore 238 859 |
| Airport Office | |
| Address: |
Changi Airport Terminal 2 Unit 026-023/024 Departure Hall Singapore 918141 |
| Operating Hours: | Daily: 0600 hours to 0030 hours |
| Baggage Office | |
| Address: | Baggage Services (Baggage Tracing/Lost & Found) Level 1, Arrival Hall Passenger Terminal Building 2 Changi Airport Singapore 819829 |
| Phone: | 1800-2244243 |
| Fax: | 65424486 |
| Telex: | SINLLSQ |
| Operating Hours: | Daily: 0700 hours to midnight |
| Contact Centre (Reservations) | |
| Phone: | +65 6223 8888 (24 hours) |
Information above may not be up to date, please check here for current details.
Back to airlines contact list
Frequent Flyer program called KrisFlyer
Website: www.singaporeair.com