First & Business Class Specials
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Thai Airways
Other Airlines
Overview
THAI flies Smooth as Silk 38 times a week from Australia to Bangkok, with connections to over 70 destinations worldwide across five continents.
THAI’s network stretches from the heart of Asia across the globe to include 13 major European cities, over 40 destinations throughout Asia and the Middle East, five in Australia/New Zealand, LA in the USA and Johannesburg in South Africa.
Throughout a dynamic period of growth, THAI has maintained its commitment to excellence in customer service as a full service carrier with an exceptional crew to passenger ratio of 1:6. THAI has received many awards from both customers and the travel industry.
Intercontinental fleet
- 90 Aircraft (B777s, B747-400, A340-600, A330-300)
- Large aircraft order consisting of (A330-300s, B777-300ERs, A350 and A320 aircraft)
Alliances
- Star Alliance
Accolades
- Best Business Class and Best South-East Asian Airline - TTG Travel Awards
- 4th in the ‘Top 10 Airline Worldwide’, 2nd place for ‘Best Cabin Crew’ and 6th ‘Best Business Class’ - 2011 Best in Travel Poll, SmartTravelAsia.com
- 5th World Best Airline - Skytrax 2011
- Best First Class Lounge - Suvarnabhumi Bangkok International Airport 2007, 2009 & 2010 Skytrax World Airline Awards
- Best Asian Carrier - 2009 Go Asia Awards
- Best Southeast Asian Airline - 2010 Global Traveller and TTG
- THAI was voted second for Best Intercontinental Airlines at the 17th Grand Travel Award Ceremony in Stockholm. The votes were conducted with over 1,200 travel agents in Stockholm, Denmark and Norway.
- THAI's Royal First Class Lounge at Suvarnabhumi Airport ranked the Best in Skytrax 2009 global survey of airlines. Besides, THAI's airline cabin staff category has also climbed up from fourth to third place and THAI remains among the top five in the Best First Class Airline Award. In the lounge section, THAI features five stars dining options and offers Spa and massage services for its customers. Staff services at THAI's Royal First Class Lounge also earned five stars on service efficiency as well as general customer care.
- THAI was ranked among the Best First Class and Business Class Airlines in the world by Luxury Travel Magazine's Gold List 2008 in Australia.
- THAI was ranked third for the Top 10 International Airlines category of the Travel and Leisure magazine's 13th World's Best Awards 2008. Readers of Travel and Leisure magazine selected THAI as their third favourite international airline in addition to selecting Bangkok as the top best city in the World's Best Awards 2008.
- THAI was ranked 2nd for its first class lounge and 4th for "Best Cabin Staff" by Skytrax Airline of the Year 2008.
Key Destinations
- Bangkok (BKK)
- Phuket (HKT)
- Delhi (DEL)
- London (LHR)
- Frankfurt (FRA)
- Paris (CDG)
To find the best business class fare on Thai Airways, visit the first and business class specialist FirstClass.com.au or email travel@firstclass.com.au
Royal First
On board, in the privacy of their segregated cabin, the degree of friendly, personal hospitality extended to them is exceptional. The innovation in luxury is the newly installed sleeper seating, with 180 degrees of recline and almost seven feet of space in which to stretch out. Each seat is equipped with the interactive Audio Visual On Demand entertainment system, plus in-seat telephone and laptop power outlet.
* Available on A340-600 and B747-400 (selected aircraft.)
Cabin Specifications
- 8 flat-bed seats (A340-600) - Sydney flights*
- 10 lie-flat shell seats (B747-400) - European flights
Seat Specifications
- Luxurious shell seats convert to superb comfortable flat beds
- Ottoman offering a unique dining experience
- Private suites on B777-300ER aircraft on all CDG flights and some FRA flights
Luggage Allowance
- 40kg checked luggage
- Royal Orchid Plus members - additional 10kg (silver members) or 20kg (gold members) of luggage
- Star Alliance gold members - additional 20kg of luggage
Entertainment
- Personal touch-control screen with Audio/Video on demand
- Wide range of entertainment, music and information channels
Extras
- VIP butler assistance on arrival to check-in for flights departing Bangkok
- Fast track immigration and assistance to the lounge
- Guests transferred to departure gate for last-minute boarding
- Special turn down service onboard with duvet and plush pillows
- Exclusive amenity kits by Rimowa
- Cotton sleepwear
In-flight Dining
Royal First Class passengers are welcomed on board with a glass of Dom Perignon, Bollinger or an appropriate vintage Champagne, and the premium bar service includes aged whiskies, Napoleon brandies, a full range of ports and liqueurs , beers and soft drinks with, naturally, a selection of the finest vintage wines selected by a panel of experts.
Meals are served, with timing adjusted to each passenger’s preference, by a dedicated staff renowned for their gracious hospitality, in a style more suitable for a classic gourmet restaurant.The exquisite presentation of each meal reflects the skill and experience of THAI master chefs and the international tastes of their honoured guests. With choices for every course, dishes are presented, beautifully garnished, on fine porcelain, with the finest table linen and crystal glasses to enhance the enjoyment of connoisseur travellers.
Meals can be pre-ordered before departure, please advise your travel specialist.
Bangkok Lounge Facility:
- VIP Rooms
- Private Corners
- A la Carte Dining Room
- Wi-fi Internet Corner
- Slumber Rooms
- Shower Suites
- Check-in Facility
Lounge Access:
- Royal First Class passengers departing same day on TG flight. One guest allowed
- First Class passengers departing same day on any Star Alliance operating flight. One guest allowed
Restaurant in Bangkok airport First Class Lounge
Royal Silk Business Class
Intercontinental fleet
- 90 aircraft (B777s, B747-400, A340-500, A340-600, A330-300)
- Large aircraft order consisting of (A330-300s, B777-300ERs, A350 and A320 aircraft)
Cabin Specifications
- 30 forward facing seats over 1 cabin (cabins vary per aircraft)
- 2 - 2 - 2 configuration
Seat Specifications
- B777, B747-400, A340-600: 155cm (61") seat pitch, recline 163-167°
- Bed length - 178-193cm
- A330-300: 147cm (58") seat pitch, recline 131°
- A380: Lie-flat beds in P & J class
**Available on A340-600, A340-500, A330-300 (selected aircraft), B747-400 (selected aircraft), B777-300, B777-200 and B777-200ER.
* Royal Silk class seat on B777-200ER&B777-300
* Royal Silk class seat on B747-400, B777-200, A340-500 & A340-600
Luggage Allowance
- 30kg checked luggage
- Royal Orchid Plus members - additional 10kg (silver members) or 20kg (gold members) of luggage
- Star Alliance gold members - additional 20kg of luggage
Dining
THAI international master chefs have created innovative menus, which are changed regularly to create variety. Meals are served, restaurant style, in individual courses, always with a tempting choice of main dish. Presentation is also magnificent, with porcelain place settings, fine table linen and crystal glasses. Every aspect of refreshment service is lavish, with a full complimentary bar choice, offering fine wines of notable vintage, premium brands of spirits, vintage ports and liqueurs, plus a variety of beers and soft drinks.
- Meals served restaurant style, in individual courses
- Choice of 4 main meals
- Fine wines, premium spirits brands, vintage ports & liqueurs
- Porcelain place setting, fine table linen and crystal glasses
- From BKK to Europe passengers may choose from an additional eight meals pre-order menu
THAI offers a full range of special menus, which should be ordered, in advance, at the same time THAI flight reservations are made.
Entertainment
- Personal touch-control screen with Audio/video on demand
Clubs & Lounges
- Premium lounges in Bangkok
- “Spa Lounge” in Bangkok
- Access to the Air New Zealand lounges (SYD, MEL, BNE)
- Access to the Qantas Lounge (PER)
Royal Silk lounges do not allow guests.
Restaurant in Bangkok airport Business Class Lounge
Royal Orchid Spa
Opening hours: 06:00 am. – 11:30 pm.
Treatment Menu:
* Touch Of Silk Body Massage ( 60 minutes) – In any of three Spa Suites, a gentle and relaxing full body massage using traditional techniques with pure herbal essence aromatherapy oils, including Jacuzzi and Tropical Rain Fall, exclusively for Royal First Class passengers
* Traditional Neck & Shoulder Massage (30 minutes) – The treatment is designed for Neck and Shoulder to clear all stress and tension before or after long journey. This is especially provided for Royal First and Royal Silk Class passengers.
* Meridian Foot Massage (30 minutes) – The treatment is designed for Foot Massage to clear all stress and tension before or after long journey. This is especially provided for Royal First and Royal Silk Class passengers.
Facilities:
- Healthy Snack
- Hot/Cold Herbal Drink
- Sauna Rooms
- Steam Rooms
Spa Access:
- Royal First Class passengers departing same day on TG flight
- Royal Silk Class passengers departing same day on TG flight (Neck & Shoulder and Foot Massage only)
- Royal Orchid Spa Voucher holders
- No guest allowed
To find the best business class fare on Thai Airways, visit the first and business class specialist FirstClass.com.au or email travel@firstclass.com.au
Royal First
On board, in the privacy of their segregated cabin, the degree of friendly, personal hospitality extended to them is exceptional. The innovation in luxury is the newly installed sleeper seating, with 180 degrees of recline and almost seven feet of space in which to stretch out. Each seat is equipped with the interactive Audio Visual On Demand entertainment system, plus in-seat telephone and laptop power outlet.
* Available on A340-600 and B747-400 (selected aircraft.)
Cabin Specifications
- 8 flat-bed seats (A340-600) - Sydney flights*
- 10 lie-flat shell seats (B747-400) - European flights
Seat Specifications
- Luxurious shell seats convert to superb comfortable flat beds
- Ottoman offering a unique dining experience
- Private suites on B777-300ER aircraft on all CDG flights and some FRA flights
Luggage Allowance
- 40kg checked luggage
- Royal Orchid Plus members - additional 10kg (silver members) or 20kg (gold members) of luggage
- Star Alliance gold members - additional 20kg of luggage
Entertainment
- Personal touch-control screen with Audio/Video on demand
- Wide range of entertainment, music and information channels
Extras
- VIP butler assistance on arrival to check-in for flights departing Bangkok
- Fast track immigration and assistance to the lounge
- Guests transferred to departure gate for last-minute boarding
- Special turn down service onboard with duvet and plush pillows
- Exclusive amenity kits by Rimowa
- Cotton sleepwear
In-flight Dining
Royal First Class passengers are welcomed on board with a glass of Dom Perignon, Bollinger or an appropriate vintage Champagne, and the premium bar service includes aged whiskies, Napoleon brandies, a full range of ports and liqueurs , beers and soft drinks with, naturally, a selection of the finest vintage wines selected by a panel of experts.
Meals are served, with timing adjusted to each passenger’s preference, by a dedicated staff renowned for their gracious hospitality, in a style more suitable for a classic gourmet restaurant.The exquisite presentation of each meal reflects the skill and experience of THAI master chefs and the international tastes of their honoured guests. With choices for every course, dishes are presented, beautifully garnished, on fine porcelain, with the finest table linen and crystal glasses to enhance the enjoyment of connoisseur travellers.
Meals can be pre-ordered before departure, please advise your travel specialist.
Bangkok Lounge Facility:
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Lounge Access:
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Restaurant in Bangkok airport First Class Lounge
Royal Silk Business Class
Intercontinental fleet
- 90 aircraft (B777s, B747-400, A340-500, A340-600, A330-300)
- Large aircraft order consisting of (A330-300s, B777-300ERs, A350 and A320 aircraft)
Cabin Specifications
- 30 forward facing seats over 1 cabin (cabins vary per aircraft)
- 2 - 2 - 2 configuration
Seat Specifications
- B777, B747-400, A340-600: 155cm (61") seat pitch, recline 163-167°
- Bed length - 178-193cm
- A330-300: 147cm (58") seat pitch, recline 131°
- A380: Lie-flat beds in P & J class
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**Available on A340-600, A340-500, A330-300 (selected aircraft), B747-400 (selected aircraft), B777-300, B777-200 and B777-200ER.
* Royal Silk class seat on B777-200ER&B777-300
* Royal Silk class seat on B747-400, B777-200, A340-500 & A340-600
Luggage Allowance
- 30kg checked luggage
- Royal Orchid Plus members - additional 10kg (silver members) or 20kg (gold members) of luggage
- Star Alliance gold members - additional 20kg of luggage
Dining
THAI international master chefs have created innovative menus, which are changed regularly to create variety. Meals are served, restaurant style, in individual courses, always with a tempting choice of main dish. Presentation is also magnificent, with porcelain place settings, fine table linen and crystal glasses. Every aspect of refreshment service is lavish, with a full complimentary bar choice, offering fine wines of notable vintage, premium brands of spirits, vintage ports and liqueurs, plus a variety of beers and soft drinks.
- Meals served restaurant style, in individual courses
- Choice of 4 main meals
- Fine wines, premium spirits brands, vintage ports & liqueurs
- Porcelain place setting, fine table linen and crystal glasses
- From BKK to Europe passengers may choose from an additional eight meals pre-order menu
THAI offers a full range of special menus, which should be ordered, in advance, at the same time THAI flight reservations are made.
Entertainment
- Personal touch-control screen with Audio/video on demand
Clubs & Lounges
- Premium lounges in Bangkok
- “Spa Lounge” in Bangkok
- Access to the Air New Zealand lounges (SYD, MEL, BNE)
- Access to the Qantas Lounge (PER)
Royal Silk lounges do not allow guests.
Restaurant in Bangkok airport Business Class Lounge
Royal Orchid Spa
Opening hours: 06:00 am. – 11:30 pm.
Treatment Menu:
* Touch Of Silk Body Massage ( 60 minutes) – In any of three Spa Suites, a gentle and relaxing full body massage using traditional techniques with pure herbal essence aromatherapy oils, including Jacuzzi and Tropical Rain Fall, exclusively for Royal First Class passengers
* Traditional Neck & Shoulder Massage (30 minutes) – The treatment is designed for Neck and Shoulder to clear all stress and tension before or after long journey. This is especially provided for Royal First and Royal Silk Class passengers.
* Meridian Foot Massage (30 minutes) – The treatment is designed for Foot Massage to clear all stress and tension before or after long journey. This is especially provided for Royal First and Royal Silk Class passengers.
Facilities:
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Spa Access:
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Thai Airways
Australia
| Sydney | |
| Office Address: | 75-77 PITT ST. G.P.O BOX 7077, SYDNEY 2001 NEW SOUTH WALES 2000 |
| Phone No. | (61-2) 9844-0929 (1300) 651 960 (within australia only) |
| Fax No. | (61-2) 9844-0936 |
| Email: | ticketing@thaiairways.com.au |
| Perth | |
| Office Address: | Level 4, St Martins Tower 44 St Georges Terrace Perth WA 6000 |
| Phone No. | 1300 651 960 |
| Fax No. | (61-8) 9265-8260 |
| Email: | perth@thaiairways.com.au |
| Melbourne | |
| Office Address: | 250 COLLINS ST. 3RD FLOOR MELBOURNE, VIC 3000 |
| Phone No. | (61-3) 86622266 |
| Fax No. | (61-3) 9650-7003 |
| Email: | melbourne@thaiairways.com.au |
| Brisbane | |
| Office Address: | LEVEL 10. 380 QUEEN STREET BRISBANE, QUEENSLAND 4000 |
| Phone No. | (61-7) 3215-4777 1300 651-960 (within Australia only) |
| Fax No. | (61-7) 3215-4737 |
| Email: | brisbane@thaiairways.com.au |
China
| Beijing | |
| Address | Units 303-4, Level 3 Office Tower W3, Oriental Plaza, No. 1 East Chang An Ave. Dong Cheng District, Beijing 100738 China |
| Telephone No. | 0086 10 8515 0088 |
| Fax No. | 0086 10 8515 1134 |
| bjshftg@thaiairways.com.cn | |
| Shanghai | |
| Address | UNIT 2302, CHONG HING FINANCE CENTRE, 288 NAN JUNG RD WEST SHANGHAI 200003 |
| Telephone No. | (86-21) 3366-4000 |
| Fax No. | (86-21) 3366-4010 |
| reservation.sha@thaiairways.com.cn | |
| Hong Kong | |
| Address | 24A, UNITED CENTRE 95 QUEENSWAY |
| Telephone No. | (852) 2179 7700 |
| Fax No. | (852) 2179 7600 |
| hkgsw@thaiairways.com.hk | |
France
| Paris | |
| Address | Tour Opus 12, 5th floor, 77 Esplanade du General de Gaulle, 92914 Paris - La Defense PARIS |
| Telephone No. | 33 (01) 55 68 80 70 |
| Fax No. | 33 (01) 44 20 70 37 |
| reservations.paris@thaiairways.fr | |
Germany
| Frankfurt | |
| Address | ZEIL 127 60313 FRANKFURT |
| Telephone No. | (49-69) 928741 41 |
| Fax No. | (46-69) 92 87 43 33 |
| sales@thai-airways.de | |
| Munich | |
| Address | BAYERSTRASSE 85 A 80335 MUNICH |
| Telephone No. | 0049 89 242070 10 |
| Fax No. | 0049 89 242070 70 |
| muc@thai-airways.de | |
India
| Delhi | |
| Address | AMERICAN PLAZA, HOTEL INTERCONTINENTAL EROS, NEHRU PLACE NEW DELHI 110019 , INDIA |
| Telephone No. | 91 11 4149 7777 |
| Fax No. | 91 11 4149 7788 |
| reservations@thaiairways.co.in | |
| Mumbai | |
| Address | Mittal Tower A Wing Ground floor 2A, Nariman Point, Mumbai 400 021 |
| Telephone No. | 91 22 66373777 |
| Fax No. | 91 22 66373738 |
| bomtg011@vsnl.net | |
Pakistan
| ISLAMABAD | |
| Address | Reservation & Ticketing THAI AIRWAYS INTERNATIONAL (RESERVAYIN/TICKETING) OFFICE NO 3-4 HOTEL HOLIDAY INN. ISLAMABAD PAKISTAN |
| Telephone No. | (92 51) 227 2140-3 |
| Fax No. | (92 51) 282 3753 |
| isbawtg@thaiairways.com.pk | |
| LAHORE | |
| Address | Reservation & Ticketing THAI AIRWAYS INTERNATIONAL (RESERVATION/TICKETING) HOTEL GRAND AND TOWER BLDG. 9-A DAVIS ROAD.LAHORE PAKISTAN |
| Telephone No. | (92 42) 630-9791-4 |
| Fax No. | (92 42) 636-8690 |
| lhehttg@hotmail.com | |
| KARACHI | |
| Address | Reservation & Ticketing THAI AIRWAYS INTERNATIONAL(RESERVATION/TICKETING) TECHNOLOGY PARK SHAHRAH-E-FAISAL KARACHI 75520 PAKISTAN |
| Telephone No. | (92-21) 778-8000 |
| Fax No. | (92-21)779-1936 |
| khihatg@thaiairways.com.pk | |
Singapore
| Singapore | |
| Address | 100 CECIL STREET #02-00 THE GLOBE |
| Telephone No. | (65) 6210-5000 |
| Fax No. | (65) 6223-9005 |
| reservations@thaiairways.com.sg | |
UK
| London | |
| Address |
41 ALBEMARLE ST. |
| Telephone No. | (44-20) 7491-7953 |
| Fax No. | (44-20) 7409-1463 |
| sales@thaiairways.co.uk | |
USA
| Los Angeles | |
| Address |
222 NORTH SEPULVEDA BLVD. , SUITE 100 |
| Telephone No. | (1-800)426-5204 |
| Fax No. | (1-310) 322-8728 |
| laxreservation@thaiairwaysusa.com | |
Thailand
| Bangkok | |
| Address |
SILOM TICKET OFFICE |
| Telephone No. | (66-2) 232-8000 |
| Fax No. | (66-2) 232-8277 |
| Phuket | |
| Address |
78 RANONG RD., AMPHUR MUANG |
| Telephone No. | (66-076) 360-400 |
| Fax No. | (66-076) 360 487 |
| Chiang Mai | |
| Address |
240 PRAPOKKLOA RD. AMPER MUENG |
| Telephone No. | 0-5392-0921-34 |
| Fax No. | 0-5392-0994 |
These contact details may not be up to date, you can check on airline's updated information here.
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About Royal Orchid Plus
Qualifying Miles that you earn with THAI and Star Alliance airlines determine your Royal Orchid Plus membership status. Each membership level, Member, Silver, or Gold has unique benefits when travelling with THAI and Star Alliance airlines.
Qualifying Miles
Qualifying Miles (Q Miles) are the actual miles flown* and additional class of service miles on THAI and Star Alliance airlines.
*Subject to paid fare or route exclusive with some Star Alliance airlines.
Miles earned with other partners, or with promotional offers are not Qualifying Miles.
Attaining Each Status
After enrolment, Silver and Gold status can be attained with accumulation of Qualifying Miles within 3 evaluation periods. This method of evaluation allows members to enjoy the benefits of Silver or Gold status immediately after accumulating sufficient Qualifying Miles. Both Silver and Gold status are then valid for a full 2 years.
For more information about each status, please visit their website.
Earning Miles Partners
Earning Awards is fast and easy when there are so many ways to earn miles with Royal Orchid Plus. In the air, on the ground and even with everyday spending, all the miles you earn can be redeemed for any Award.
Following are a list of their partners:
- THAI and Star Alliance Airlines
- Codeshare Flights
- Hotel Partners
- Car Rental Partners
- Credit Card Partners
- Communications Partners
Redeeming Awards
Air and Upgrade Awards with THAI and Star Alliance airlines, Hotel Awards, Excess Baggage Awards with THAI and a range of other redemption options with Promotional Awards.
Royal Orchid Plus Awards can be redeemed by members, and for any of their Award Nominees.
Each member's personal Award Nominee List can contain up to five names, and additions or changes can be completed instantly online.
If your account does not contain sufficient miles for your preferred Award, up to a maximum of 30,000 miles can be purchased to top up your account.
Selected Awards, including Air Awards, Upgrade Awards on THAI, Magazine Redemption and Hotel Awards can be redeemed instantly online, and you can update your Nominee List, at Manage Your Account.
For more information about redeeming awards, please visit their website.